Contact Us


You can email the entire AIS Team by sending an email to

You can also email each of the AIS team members individually. Our respective email and additional contact information can be found here.


Live technical support is available Monday through Friday, 8:00am to 5:00pm by calling 707-826-5745. We encurage staff to call the main line rather then indivdiual team member lines so that any questions you have can be answered and so that you can get an imediate solution to your technical questions.


Faxes for the AIS team can be sent to 707-826-5242.

En Fuego

En Fuego is our trouble ticket system. If you have a technical issue fill out a ticket and well get back to you regarding your technical issues.