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(ITS Staff only)
If you're using an IMAP client like Mac Mail to manage your email, you must also install Google's Advanced IMAP Controls Lab. It enables you to choose which GMail labels show up in your mail client and prevents multiple copies of the same email from being downloaded.
If for any reason you do not want to use the web-based Google Apps, Outlook with Google Apps Sync or Mac Mail are the preferred local email clients. The settings provided below are for email clients that are not supported by Google or by HSU and are not recommended for University use.
If you choose to use an unsupported email client, IMAP is a better alternative than POP, as this ensures your mail stays on the server and you can access it from any computer via webmail.
First, you'll need to configure your IMAP client using the settings below.
Unlike many email clients, which show different messages with the same subject line in chronological order as they come in, Gmail groups all such messages together in a "conversation view". This can make it easier to organize and keep track of email threads, as well as present a tidier inbox display, However, if you really don't like it, you can switch back to the more traditional view. Instructions for how to do this are provided below.
You can also learn more about this and other Gmail configuration topics in our "First Things to Change" video tutorial.
Unless you use Microsoft Outlook for mail merge or functionality that's only available in Outlook, we recommend you use Google Apps for your email. Because it's on the web and not on your local computer, it's one less program to back up and troubleshoot if something goes wrong. Plus, it has several useful features Outlook does not have, such as online chat and the ability to retract a message if you hit Send by mistake.
Google Apps Labels are similar to folders you may have used in other email systems. The biggest - and most useful - difference is that you can give one message multiple labels rather than having to make copies of a message if you wanted to store it in multiple folders. It's similar to the way tagging works in social networking and other collaborative websites. Once you've created a label, you can view all the messages with that label by searching, or by clicking the label name on the left side of any Gmail page.
Here's some basic information about using and managing labels.
Class and teaching schedules are available in your Google calendar, and are created directly from the Account Center to save you entering all your classes into the calendar yourself.
In GMail, click on the Calendar tab. If you're a student or instructor, you'll see either "Class Schedule" (students) or "Teaching Schedule (faculty)" in the list of calendars on the left side of the screen.
We recommend that everyone (Windows, Mac and Linux users) use the “Google Apps Web Client” to enjoy the best email experience. You’ll be able to use the same interface whether you are on or off campus, your email and contacts will look the same no matter where you are, and your calendar will appear in the same application as your email.
Every email user should be constantly on guard against the threat of malware and take personal responsibility for ensuring that individual actions do not compromise the valuable resources of others. Maintain a healthy suspicion with regard to email and confirm the reliability of all attachments before opening them, even if the message is - or appears to be - from someone you know.