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(ITS Staff only)
Three types of consultations are available from the Process Improvement team. Generally, an Open Session will point the way towards a work session or a training session as your next step. Click the Training Sessions or Work Sessions heading for more detailed information about these offerings.
When you're ready to schedule a session - or you need advice on what the most appropriate first step would be - please call the Process Improvement team at (707) 826-5081 or (707) 826-5097.
In the fall of 2013, the ITS Project Office added structured process improvement strategies to the project management process to ensure that improved customer service, increased productivity, and decreased costs result from technology projects. By focusing on the improvement of underlying processes, the campus will benefit from a more solid and effective foundation on which to build future technology projects.
Twice a year, the ITS Project Office issues a call for project proposals. These proposals are then scored by the Project Prioritization Steering Committee and assessed for feasibility in terms of funds and resources. Once this process has been completed, the committee makes its recommendations to the University Vice Presidents, who in turn make the final decision on which projects get the green light, which need further work, and which will not be acted upon at this time.
The ITS project management team uses proven project management principles and a common methodology across all activities to support the entire ITS project process:
The following documents describe the outcome of earlier project prioritization review cycles: