- » Account Request
- » Alumni Account Request
- » Calendar Request
- » Access Request
- » Disk Quota Increase
- » Exiting Employee
- » Request Forms and Processes
(ITS Staff only)
The following training sessions are currently on offer.
Overview of process Improvement (1/2 day, offered quarterly)
The following resource materials are currently available for download; please contact the Process Improvement team at (707) 826 5081 if you have questions.
New materials will be added here as they become available.
Try incorporating these tips and tricks into your everyday activities and you should start to see things improve, even without any formal training sessions. If you've come across anything that has really worked well for you, send it on over to Josh Smith and we'll include it on this page.
Three types of consultations are available from the Process Improvement team. Generally, an Open Session will point the way towards a work session or a training session as your next step. Click the Training Sessions or Work Sessions heading for more detailed information about these offerings.
When you're ready to schedule a session - or you need advice on what the most appropriate first step would be - please call the Process Improvement team at (707) 826-5081 or (707) 826-5097.
In the fall of 2013, the ITS Project Office added structured process improvement strategies to the project management process to ensure that improved customer service, increased productivity, and decreased costs result from technology projects. By focusing on the improvement of underlying processes, the campus will benefit from a more solid and effective foundation on which to build future technology projects.
The ITS project management team uses proven project management principles and a common methodology across all activities to support the entire ITS project process: