Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

Frequently Asked Questions - VLab

Printer-friendly version

Mac devices do not have a registry in which to store the identities of licensed software and accessories as Windows devices do, so software needs to be associated with a device name in order to run. If the device does not have a name, it cannot be associated with a software program, in this case Citrix/VLab, and so it does not run. Here's how to fix it:

  1. Find the System Preferences Icon on the toolbar.
  2. Open the Sharing folder in the System Preferences options.
  3. Check the Computer Name field. If it is blank, enter a name for the device so the software can be associated with it.

Citrix Receiver for Mac should now run correctly.

More information and screen captures are available on the Citrix website..


Printer-friendly version

The best way to do this is to fill out a software request form and put Vlab as the location. ITS staff will take a look at the licensing terms and technical requirements and let you know if it will work.

Printer-friendly version

Applications are added based on their level of use in the physical labs, whether the software license permits virtual deployment, and whether the software is compatible with VLab.

Printer-friendly version

If you are on a computer with a printer already set up, the Virtual Lab should allow you to print through to that directly. If you are on campus you can print to Library 101, Founders Hall 143 and BSS 316.