A team's point value is the point total for all of the participants in the team divided by the number of people in the team. This can be affected by the Include Non Responders setting in the TurningPoint settings. To check this, do the following:
- Click Tools on the TurningPoint toolbar => click Settings
- Choose Presentation on the left.
- Scroll to Competition Settings on the right
If Include Non Responders is set to True any participant assigned to a team that does not respond will count against the point total for the team.