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Voicemail-Message Waiting Indicator

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Campus Phone System
Issue start: 
Jul 3 2013 - 15:20
Estimated resolution time: 
Jul 4 2013 - 12:00
Who is affected: 
Some campus voicemail users
Affected in what way: 
Some people are experiencing a message waiting indicator light on with no messages in voicemail.
What happened: 
TNS is still investigating. We will know more after updates run Thursday morning TNS is investigating. Check back for updates. *** Update Service was restarted. Problem has cleared. A scheduled upgrade of the application will be upcoming to resolve the issue.