To reduce costs and improve technical services to the campus community, ITS has negotiated a new PC purchasing agreement with Dell and a new printer purchasing agreement with Sehi Computer Products, Inc., a specialist supplier of HP products and equipment.
More details about these programs can be found on the following ITS web pages:
Staff and faculty are strongly encouraged to make use of these agreements for all PC and printer purchasing needs. Not only will budgets benefit, but users will also get faster, better technical support.
In 2011, there were 225 different models of PC and 217 different models of printer on campus - which resulted in an unsustainable level of support issues. With a significantly reduced variety of equipment on campus, ITS staff will be better able to troubleshoot and resolve equipment problems, keep spare parts on hand, and develop in-depth product knowledge.