Keeping Campus Information Secure
Humboldt State University's Information Security Team works with the campus community to secure system and network resources and to protect the confidentiality of student, faculty, and staff information.
We collaborate with other ITS teams to manage account access control, establish policies, procedures and guidelines, and track, coordinate and mitigate responses to security incidents.
The HSU Information Security Team has a new procedure to streamline the restoration of compromised accounts. If you find that your account has been locked, contact the Technology Help Desk at 707-826-HELP (4357). They will help regain access to your account and reset your password and security questions if necessary.
To unlock your Gmail account, you're required to take a short online training course . Your account will be unlocked about an hour after the course has been completed.
Phishing & Spam - Don't be a Victim
We urge you to not click on any links, graphics, or ads in emails you weren't expecting or otherwise don't recognize. If you do so by accident, please reset your HSU password and security questions immediately and report the message as spam or phishing. Here's how to do this in Gmail:
If you use Outlook as your email client, click on the Junk button in the toolbar (it’s usually towards the left) and choose Block Sender.
If you discover you are the inadvertent sender of those emails, this usually means that your account has already been compromised. Please contact the Technology Help Desk at (707) 826-HELP (4357) immediately.
Here’s a list of the most recent spams and phishes we’ve seen.
October 2014 - Emails reported:
- Email reported 10/8/2014: Subject: Security Information...Due to the strengthening our security system and improving your mailing experience, We have detected your mail settings...
September 2014 - Emails and phone scams reported:
August 2014 - Emails reported:
July 2014 - Email reported:
June 2014 - Email reported:
- <Date> Deadline for <Your Name> (aka the "Honor Society" phish)
Report an Incident
By email (24/7): firstname.lastname@example.org
By phone (daytime): (707) 826-3815
By phone (after hours): (707) 826-5555 (University Police Department)
For non-urgent information security concerns, please click on the appropriate email address below to send a message to the information security team:
Physical safety issues, including cyberstalking and cyberbullying, should be reported to the HSU Police Department by calling 911 or 5555 from any campus phone.