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(ITS Staff only)
To ensure ongoing efficient phone system operation across the entire campus, as well as maintenance, support, and security, HSU must upgrade our Ericsson phone switch by April 2015. In addition to these benefits, a switch upgrade will also position HSU to be able to host its own Voice over IP (VoIP) circuits in the future, which will increase flexibility for mobile users and reduce costs for remote facilities.
10/30/14: All phone lines for LIM 9 will have been cut over to the upgraded switch by 10/31/2014. The next phase of the upgrade will proceed as follows:
9/25/2014: The dry run was a success, and we were able to establish time estimates for the main sections of migration day work - programming, installation, and verification of changes and create a fairly complete draft timeline.The next phase is scheduled for 9/30/2014, when 20 lines will be migrated; once again, we will then re-group to check estimated times against actuals.
8/27/2014: The Dry Run is scheduled for 9/15/2014. and will consist of migrating four desktop phones in TNS; this will enable the team to work through and define the migration process. The next step will be to migrate a limited number of "production-level" phones to flesh out the sizing and timeline for migrating the remainder of the affected phones/users. A formal plan will be created and entered into the Enterprise Change Control process.
TNS reports that sufficient equipment and parts are on hand to migrate 5 LIMs. The team still needs to determine what additional purchases are needed, if additional funding will be required, and when those purchases need to be initiated to keep the project on schedule.
7/30/2014: Initial planning efforts have resulted in breaking this project into 3 phases:
5/8/2014: This project has been approved and the purchase process for the upgrade switch will commence this month. Implementation is expected to be completed by March 2015. Funding support is still being finalized for this project.