Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

Search

Search results

KBOX Help Desk Ticketing System

... KBOX is the online system HSU uses to receive, process, and manage requests ... You just need a browser to access the KBOX system ...

ITS Service - Anonymous - Feb 27 2015 - 12:22pm - 0 comments

KBox Upgrade to most current version

Upgrade KBox to latest version (stopping at last v. 5.5 for Snapshot/testing), as ... that we encountered when upgrading the Non-production KBox. This prerequisite shall happen on Tuesday, March 17, 2015 in the ...

ITS Change Request Form - ah270 - Mar 17 2015 - 9:58am - 0 comments - 0 attachments

KBox SSL Certificate Update

... System:  KBOX Ticketing System ... is affected:  All Users using KBox (help.humboldt.edu) ...

System Status - ah270 - Dec 10 2010 - 7:20pm - 3 comments

KBox not responding

... System:  KBOX Ticketing System ... Who is affected:  All KBox Users ...

System Status - ah270 - Aug 11 2010 - 11:16am - 1 comment

Technology Help Desk

... to connect to the online Technology Help Desk   KBOX ticketing system. ... What information can I enter into KBOX? Can I check on the ...

ITS Service - Anonymous - Mar 13 2015 - 4:06pm - 0 comments

Can I use KBOX for a problem with my personal laptop?

... you advice on things to try. You can also search the KBOX knowledgebase articles for any information that might help you to ... problem resolution services. (Technology Help Desk :: KBOX) ...

FAQ - Anonymous - Jul 23 2012 - 4:08pm - 0 comments - 0 attachments

KBOX unavailable tonight & periodically next week

... System:  KBOX Ticketing System ... technology help tickets and ITS support staff using KBOX ...

System Status - jw7001 - Mar 19 2015 - 11:19am - 0 comments

Delete all spam tickets from KBOX

To delete all 'spam' tickets in the kbox , we'll run the 'Delete Spam tickets (Use Caution!!)' rule with the ...

ITS Change Request Form - blg10 - Mar 6 2015 - 2:18pm - 0 comments - 0 attachments

Migrate Production KBox VM into VMWare Cluster

... VMWare Cluster Datastore in preparation to upgrade KBox version during Spring Break. Due to SSH throttling by the VMWare ...

ITS Change Request Form - ah270 - Mar 13 2015 - 4:29pm - 0 comments - 0 attachments

KBOX ticketing system reboot while Dell Tech Support is able to monitor

... System:  KBOX Ticketing System ... Anyone trying to access the KBOX ticketing system ...

System Status - jw7001 - Apr 14 2015 - 7:26pm - 0 comments

feedback