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Technology Help Desk

... to connect to the online Technology Help Desk   KBOX ticketing system. ... What information can I enter into KBOX? Can I check on the ...

ITS Service - Anonymous - Feb 12 2016 - 4:27pm - 0 comments

KBOX Reboot

... System:  KBOX Ticketing System ... Any attempting to log into the KBOX ticket system to view or create tickets. ...

System Status - blg10 - Jan 26 2016 - 6:08pm - 0 comments

KBOX Ticketing System

... System:  KBOX Ticketing System ... Who is affected:  KBOX Users ...

System Status - dwc1 - Jan 5 2016 - 7:59pm - 0 comments

KBOX Upgrade

... System:  KBOX Ticketing System ... Affected in what way:  The KBOX ticketing system will be unavailable while it is upgraded. ...

System Status - psg53 - Jan 5 2016 - 7:57pm - 0 comments

KBOX Upgrade

Kbox will be upgraded to the latest version. ...

ITS Change Request Form - psg53 - Dec 23 2015 - 1:35pm - 0 comments - 0 attachments

Help desk ticketing system maintenance

... System:  KBOX Ticketing System ...

System Status - psg53 - Nov 22 2015 - 9:13am - 0 comments

Data Warehouse Leadership Team :: Meeting Notes and Handouts, November 15, 2013

... to review. 3. Other Handout: Data Requests: KBOX Instructions (Data Warehouse Leadership Team) ...

Page - bjt7001 - Nov 20 2015 - 2:32pm - 0 comments - 0 attachments

Data Warehouse Leadership Team :: Meeting Notes and Handouts, November 1, 2013

...   Agenda Topic and Meeting Summary 1. KBOX Report Requests Hands-on training session with the administrative side of the KBOX ticketing system. Bethany Rizzardi will email the Leadership Team with ...

Page - bjt7001 - Nov 20 2015 - 2:31pm - 0 comments - 0 attachments

Data Warehouse Leadership Team :: Meeting Notes and Handouts, July 17, 2013

... distributed (see handout). The committee discussed KBOX ticket forms, how to accommodate requests for fine‐tuned reports, ... upper management. Next Steps: Meet to begin defining KBOX ticket forms in more detail. 2. Next Meeting: August 15th, ...

Page - bjt7001 - Nov 20 2015 - 2:27pm - 0 comments - 0 attachments

KBox Upgrade to newer version

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ITS Change Procedure - ah270 - Nov 20 2015 - 10:25am - 0 comments - 0 attachments

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