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LDAP Cipher Suite change

... be validated: Cas Moodle OBI Kbox Drupal ...

ITS Change Request Form - psg53 - Aug 11 2015 - 3:28pm - 0 comments - 0 attachments

KBOX ticketing system reboot while Dell Tech Support is able to monitor

... System:  KBOX Ticketing System ... Anyone trying to access the KBOX ticketing system ...

System Status - jw7001 - Apr 14 2015 - 6:26pm - 0 comments

KBOX needs to be rebooted to resolve issue with status emails not being sent

... System:  KBOX Ticketing System ... Anyone trying to access the KBOX ticketing system ...

System Status - jw7001 - Apr 10 2015 - 4:45pm - 0 comments

Continuing Ticketing System Problems

... System:  KBOX Ticketing System ... Some browsers are not loading the Kbox login page. Additionally we are seeing errors when creating tickets. To ...

System Status - jc115 - Apr 1 2015 - 8:49am - 0 comments

Add alternate email address

In order to shift the incoming mail on kbox through the help@humboldt.edu gmail account, we need to ... to filter out some of the bad spam we are getting in kbox that are bypassing any spam filters. ...

ITS Change Request Form - blg10 - Apr 1 2015 - 7:49am - 0 comments - 0 attachments

KBOX unavailable for migration & final upgrade

... System:  KBOX Ticketing System ... We need to perform the final upgrade to the KBOX and move the system to a new image to resolve problems with swap space. ...

System Status - blg10 - Mar 31 2015 - 11:06am - 0 comments

KBOX unavailable or degraded

... System:  KBOX Ticketing System ... What happened:  The KBOX is receiving several thousands of bad emails per hour and is unable to ...

System Status - blg10 - Mar 30 2015 - 1:13pm - 0 comments

KBOX Ticketing System

... System:  KBOX Ticketing System ... Who is affected:  KBOX Users ...

System Status - dwc1 - Mar 27 2015 - 8:34am - 0 comments

KBOX unavailable tonight & periodically next week

... System:  KBOX Ticketing System ... technology help tickets and ITS support staff using KBOX ...

System Status - jw7001 - Mar 19 2015 - 10:19am - 0 comments

KBox Upgrade to most current version

Upgrade KBox to latest version (stopping at last v. 5.5 for Snapshot/testing), as ... that we encountered when upgrading the Non-production KBox. This prerequisite shall happen on Tuesday, March 17, 2015 in the ...

ITS Change Request Form - ah270 - Mar 17 2015 - 8:58am - 0 comments - 0 attachments

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