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Add alternate email address

In order to shift the incoming mail on kbox through the help@humboldt.edu gmail account, we need to ... to filter out some of the bad spam we are getting in kbox that are bypassing any spam filters. ...

ITS Change Request Form - blg10 - Apr 1 2015 - 8:49am - 0 comments - 0 attachments

KBOX unavailable for migration & final upgrade

... System:  KBOX Ticketing System ... We need to perform the final upgrade to the KBOX and move the system to a new image to resolve problems with swap space. ...

System Status - blg10 - Mar 31 2015 - 12:06pm - 0 comments

KBOX unavailable or degraded

... System:  KBOX Ticketing System ... What happened:  The KBOX is receiving several thousands of bad emails per hour and is unable to ...

System Status - blg10 - Mar 30 2015 - 2:13pm - 0 comments

KBOX Ticketing System

... System:  KBOX Ticketing System ... Who is affected:  KBOX Users ...

System Status - dwc1 - Mar 27 2015 - 9:34am - 0 comments

KBOX unavailable tonight & periodically next week

... System:  KBOX Ticketing System ... technology help tickets and ITS support staff using KBOX ...

System Status - jw7001 - Mar 19 2015 - 11:19am - 0 comments

KBox Upgrade to most current version

Upgrade KBox to latest version (stopping at last v. 5.5 for Snapshot/testing), as ... that we encountered when upgrading the Non-production KBox. This prerequisite shall happen on Tuesday, March 17, 2015 in the ...

ITS Change Request Form - ah270 - Mar 17 2015 - 9:58am - 0 comments - 0 attachments

Migrate Production KBox VM into VMWare Cluster

... VMWare Cluster Datastore in preparation to upgrade KBox version during Spring Break. Due to SSH throttling by the VMWare ...

ITS Change Request Form - ah270 - Mar 13 2015 - 4:29pm - 0 comments - 0 attachments

Delete all spam tickets from KBOX

To delete all 'spam' tickets in the kbox , we'll run the 'Delete Spam tickets (Use Caution!!)' rule with the ...

ITS Change Request Form - blg10 - Mar 6 2015 - 2:18pm - 0 comments - 0 attachments

I can't connect to the HSU wireless network - how can I access KBOX to post my problem?

... computer into compliance. (Technology Help Desk :: KBOX) ...

FAQ - Anonymous - Feb 27 2015 - 12:12pm - 0 comments - 0 attachments

Data Server Systems Unavailable

... problems with any VMH Data Center System, please open a KBox ticket, or contact the ITS Help Desk. ...

System Status - ah270 - Feb 20 2015 - 4:40pm - 0 comments

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