- » Account Request
- » Alumni Account Request
- » Calendar Request
- » Access Request
- » Disk Quota Increase
- » Exiting Employee
- » Request Forms and Processes
(ITS Staff only)
The IT Services Project Office defines, implements, and delivers information technology services and solutions in support of Humboldt State University's strategic goals and priorities. We apply proven project management principles and a common methodology across all activities to deliver projects on time and on budget.
IT projects are defined as tasks expected to take more than 20 person-hours and require two or more people to complete. Each project is reviewed by the Project Prioritization Steering Committee and assigned a slot in the ITS project schedule. As part of the office's ongoing efforts towards increased transparency, IT Services enables the HSU community to check the status of both proposed and scheduled projects at any time over a secure web connection.
While the Project Office does not purchase software on your behalf, we have prepared a set of guidelines to help you navigate the HSU software selection and acquisition process.
Learn more about how IT Services uses project management best practices to deliver customer satisfaction.
Tasks estimated to need fewer than 20 person-hours to complete are not categorized as projects; these are assigned directly to an ITS staff member for completion. You’ll be notified of this and the name and contact information for the assigned ITS staffer.
The ITS Project Office also presents a Campus Model Superstar award to staff members who have gone the extra mile in their contribution to campus IT projects! Meet some of our past winners.
Here's how the project process gets started:
Note that you can also access a project request that's been started and not yet completed, or check the status of a project request that's already been submitted, on the Project Requests page.
There's more information on the IT project request process on our Project Proposal Process page.
Project requests are submitted online via the Project Office's web-based system. Download the User Guide <LINK TO COME> for more information on completing and submitting your request.
Once your request is designated a project and the project request form submitted, the form is forwarded to the Project Prioritization Steering Committee for further review.
The committee scores the project according to a set of universally-applied criteria to determine its overall value to the University. This score, along with funding and resource availability, is used to schedule the project. The prioritized schedule is then evaluated by the Vice Presidents and adjusted as necessary. Once the prioritization process is completed, you'll be notified of the results for your project request.
To view the status of current projects, check the ITS project portfolio.
The CSU Responsible Use Policy governs all key aspects of IT projects and database access.