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Virtual Private Networks (VPNs)


HSU's Virtual Private Network enables staff and faculty to connect to their office computers and other campus network resources securely from off campus. VPNs use authentication to deny access to unauthorized users, and encryption to prevent unauthorized users from reading the data being transmitted.

The VPN connection enables users to:

  • Work with applications on their office computers from off-campus
  • Access data stored in their network folders and other HSU network resources

If you only need to connect to your Network Folder to access files, ITS recommends you use SFTP rather than the VPN.

Who's it for?

System Configuration

Your HSU computer must have a fixed IP or DNS entry in order to use the VPN connection. Your ITC can help you with this and other configuration prerequisites. The following operating systems are supported; please ensure your OS is updated to include the latest security patches:

  • Windows
  • OS X
  • Linux
  • iOS
  • Android

The only other software that's a prerequisite for accessing the VPN from a remote computer is an up-to-date web browser. 

Additional Information

If there’s a service you need access to that isn’t showing up in Resources, submit a helpdesk ticket with a request to have that service added or ask your ITC for assistance. Please provide as much detail as possible, including the name of the service and the IP address or URL of the system that needs to be accessed.

Accessing This Service

To access your HSU office computer from home or another remote location, you must leave your office computer switched on. For security reasons, be sure to log off from your office computer or lock your screen with a password-protected screen saver.

You can now follow these instructions to get connected and start accessing campus resources and/or your office computer.

Using This Service

Using your office computer through the VPN is just like sitting in front of the system itself - you shouldn't notice any difference except for a small informational bar at the top of the screen.

Just a couple of points to remember:


While you're connected remotely to your on-campus computer, you can only print from that machine, not from your local off-campus computer.

Password Changes

Whenever you change your password, the next time you log in through the web-based VPN you will be prompted to enter your new and old passwords. The best option is to click the box labeled “Forgotten your old password? Check to reset your private key” and click Save. At the next screen, click OK to reset your private key and start your VPN session.

Frequently Asked Questions

State and federal law governs the appropriate use of communications technology and the protection of personally-identifiable information in transit.

All other computer usage policy issues are covered in the CSU Responsible Use Policy.