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System Status

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System Status Archive

System Issue start Who is affected What happened
Pharos Pay-for-Print Aug 3 2015 - 12:00 Users printing using Pharos Pay-for-Print This is a planned upgrade to the latest version of Pharos Pay-for-Print.
Other Aug 3 2015 - 08:00 Some campus employees An Account Center process from 8/1 was still running. We rebooted the database to clear out this running process. As of this time, those folks incorrectly listed as 'Recently Separated' are now listed as 'Staff'. We may still see a delay with getting the status propagated to systems - if this happens, the Help Desk can manually trigger an update to systems.
Campus Data Network Aug 1 2015 - 05:00 Campus Servers and users ability to reach those servers The campus is undergoing a core network refresh as part of the CSU CNI project.
CMS/Peoplesoft Jul 29 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window, the following item will be installed: External Ed data insert fix modification (HUM_AD413).
Campus Web Sites Jul 23 2015 - 03:00 Anyone who uses the Begin Your Research Library Tutorial on the Library's Website During the planned outage window, a link to the pre and post-test content will be added to the Begin Your Research Library Tutorial main page.
Other Jul 23 2015 - 11:09 Anyone accessing DARS via the uachieve web service A database problem earlier this morning broke some web services. A restart of the web service was needed to clear up broken connections to the database. Restarting the service took less than a minute.
Other Jul 23 2015 - 07:45 Users of DARS, Nolij, APEX apps, and Account Settings Database failure.
CMS/Peoplesoft Jul 22 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 17.01.
Other Jul 21 2015 - 12:30 ** Service is once again available. ** Everyone using DARS, Nolij, APEX apps, and Account Settings ** Service is once again available. ** database down. causing services to be down. database restarted and services are back up.
Other Jul 17 2015 - 15:30 ** Service is once again available. ** HSU community wishing to schedule rooms ** Service is once again available. **
Other Jul 19 2015 - 05:00 All Users Scheduled Monthly Maintenance.
Other Jul 19 2015 - 05:00 Campus Portal, Gmail & Google Apps, Moodle, and other Single Sign On services CAS Single Sign On upgrade cancelled for further testing. All services available.
Campus Phone System Jul 17 2015 - 13:00 Many campus phone users, all campus voicemail users Update #1: At this time, it appears that these problems are resolved. TNS is still monitoring the situation, to ensure the status. *** Unknown at this time. TNS is investigating. Check back for updates.
Campus Web Sites Jul 17 2015 - 14:30 Interlibrary Loan Users Planned migration to off-site hosting service.
Moodle Jul 19 2015 - 08:00 Moodle Users Moodle will be down from 8-12 Noon this Sunday, July 19th for maintenance and patching during our regular service window. Due to the amount of patching required it will most likely take the entire service window to complete. Please plan accordingly.
Other Jul 17 2015 - 14:00 HSU employees, students, and community members The HSU Library Illiad server migration occurs Monday, July 20, 2015.
MyApps (Self Service Software Portal) Jul 15 2015 - 07:15 ** Available. ** People wishing to download Windows applications from the self-service application library ** Available. ** We are updating the SCCM server (where the myapps self-service library is located).
MyApps (Self Service Software Portal) Jul 15 2015 - 09:25 ** Service once again available. ** Users trying to connect to myapps.humboldt.edu ** Service once again available. ** We're investigating, check back for updates.
Campus Phone System Jul 13 2015 - 16:44 Some analog phones on the North side of campus Problem being investigated.
Moodle Jul 19 2015 - 08:00 Moodle Users Moodle will be down from 8-12 Noon this Sunday, July 19th for scheduled maintenance and patching. Due to the amount of patching required it will most likely take the entire service window to complete.
Other Jul 8 2015 - 15:56 ** Service is once again available. ** Users 25Live and Webviewer ** Service is once again available. ** Configuration changes.
Other Jul 7 2015 - 15:42 Users who use ssh, scp, or sftp on users and www2 A load balancer upgrade during the last maintenance window disabled all ssh, scp, and sftp services going through it. Barracuda had to add missing fields in the back-end database, which are not accessible by the customer.
Campus Phone System Jul 8 2015 - 17:00 Phones in various locations around campus TNS experienced some issues with PBX project currently happening on campus and a re-load is necessary. **Update 12:30 AM 7/9/2015** This reload was unsuccessful and campus phone service is degraded. ITS is working with our phone switch support vendor to provide a functioning backup configuration and restore services. Most on-campus dialing and outbound calling still works. Some inbound calling works, but most inbound calls produce a non-working number error. We are working with AT&T to resolve that routing issue as well. *** Update as of 2 AM on 7/10/15, Service has been restored. There may be the need for another outage this evening.
Account Settings Jul 8 2015 - 06:30 People trying to get into Account Settings to do password resets The password expiration notification process was determined to not be working correctly. A server reboot to apply a configuration change is needed to fix the password expiration notification process. During the reboot Account Settings will be unavailable (this includes the ability to change passwords).
CMS/Peoplesoft Jul 1 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 17.00, 2 E-Trans modifications (1 exception, 1 non-exception), a u.achieve Batch fix, a Maxient Data Extract fix, 1 HUM_HR03_SPF Employee TimeSheet change modification, and an SDRC fix.
Other Jun 28 2015 - 02:45 Account Settings, Nolij, DARS, APEX, R25 users Database failure.
Campus Phone System Jun 26 2015 - 17:00 All campus phone users Corrupt filesystem
MyApps (Self Service Software Portal) Jun 30 2015 - 07:00 People wishing to download Windows applications from the self-service application library We are upgrading the SCCM server (where the myapps self-service library is located).
CMS/Peoplesoft Jun 14 2015 - 11:00 Anyone trying to access Student Center or Faculty Center with Chrome Caused by the load balancer upgrade made during regular maintenance this past weekend. Resolved by vendor at 07:00 6/21
Other Jun 16 2015 - 13:28 Anyone trying to use Chrome to access Faculty Ctr or Student Ctr Caused by the load balancer upgrade made during regular maintenance this past weekend. (edited)
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