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System Status

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System Status Archive

System Issue start Who is affected What happened
CMS/Peoplesoft Apr 27 2016 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 20.02, MP 20.03 and PS Names View (User Profile Name Sync) modification.
KBOX Ticketing System Apr 21 2016 - 22:30 Those who use the technology help ticketing system. Planned outage to upgrade KBOX. The installed service pack will fix a number of known issues including weird characters in auto-close emails. UPDATE: Upgrade occured without issue. Server is online.
Network Folders Apr 18 2016 - 11:37 People who use Folders Folders is available. ITS is investigating root cause storage related issues.
Network Folders Apr 18 2016 - 04:30 Users accessing network drives The root drive on folders was completely filled.
Moodle Apr 17 2016 - 08:00 All Users of Moodle During our regularly scheduled maintenance period, ITS will be adding more resources to the Moodle server to speed up response time and enable us to get to the bottom of the issues we’ve been experiencing. UPDATE- Moodle maintenance has been completed.
Other Apr 17 2016 - 05:00 All users Monthly Maintenance Window. UPDATE: General maintenance has been completed, but moodle maintenance is still in progress.
Other Apr 15 2016 - 13:45 Anyone using Nolij Unfortunately, we ran out of space on the server. We are quickly adding more space and will be back in business as soon as we can. Update 4:30PM. The system is back online and is available for use! We apologize for this inconvenience.
Moodle Apr 12 2016 - 13:00 Users of Moodle Moodle has been restored.
Moodle Apr 5 2016 - 09:20 Users of Moodle We are still working on identifying a cause for the outage.
Other Apr 4 2016 - 09:57 staff and students system indicates a single drive failure, though this should NOT have disabled access to shares.As of 1230 on 4/4/16, all data is available to users again. Drive has been replaced and system is currently rebuilding the array.
Computer Labs Apr 4 2016 - 11:22 The server was down for 15 min - We are investigating, a small number of computers may be experiencing a problem. Please report any log in or server problems. Thanks-
Other Apr 1 2016 - 08:25 Some people trying to access the myHumboldt portal Error on load balancing system
Other Apr 1 2016 - 08:25 Some people trying to access the myHumboldt portal Error on load balancing system
Other Mar 26 2016 - 20:00 People who are submitting ITS project requests at http://www2.humboldt.edu/its/project-requests Schedule maintenance
Other Mar 23 2016 - 11:20 IT Staff who wish to use the DeepFreeze Console Update: Service was restored at 2PM. We need to revert the DeepFreeze console software to a previous version to correct an issue that affects our ability to manage of Lab computers.
CMS/Peoplesoft Mar 23 2016 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 20, MP 20.01 and Oracle Plus Loan Critical Fix – Non-Baseline Posting (BSL_90_FA_INC0154803_PLUS Critical Fix NB).
Moodle Mar 21 2016 - 20:00 Moodle Users
Moodle Mar 21 2016 - 16:15 Users of Moodle Moodle has been restored.
Other Mar 20 2016 - 05:00 All users Monthly maintenance window. UPDATE: Servers have been patched and rebooted.
Other Mar 17 2016 - 08:00 Interlibrary Loan Users, Public and Staff Planned Upgrade: Streamlining and integrating ILL services.
MyApps (Self Service Software Portal) Mar 16 2016 - 14:00 People wishing to download Windows applications from the self-service application library Planned Maintenance, applying Cumulative Update 3 to SCCM Software. During this time we will be rebooting the server. While rebooting the service will be unavailable. All Services are available.
Computer Labs Mar 16 2016 - 09:15 All users of ArcGIS There was a port conflict on the license server. The ports were changed and the ArcGIS license service came back up after another reboot. ArcGIS is available again.
Computer Labs Mar 16 2016 - 09:15 All users of ArcGIS The ArcGIS license service didn't come back up after a test reboot of the license server.
Computer Labs Mar 16 2016 - 08:30 Users of ArcGIS, Atcor 2013, Matlab (for ID labs), Minitab, and SPSS Matlab 2016a requires an updated license service and file before the new version can be used on campus.
Computer Labs Mar 15 2016 - 16:10 Users of Spartan '14, MATLAB (ERE dept. labs), and Sequencher 4.8 Matlab 2016a required an updated license service and file before the new version could be used on campus.
Computer Labs Mar 15 2016 - 16:10 Users of Spartan '14, MATLAB (ERE dept. labs), and Sequencher 4.8 Matlab 2016a requires an updated license service and file before the new version can be used on campus.
CMS/Peoplesoft Mar 16 2016 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 19.02 and MP 19.04.
Computer Labs Mar 15 2016 - 09:30 Users of AutoCAD, Maya, Mathematica, MATLAB (Math dept. labs), Riverware, NI LabVIEW, SolidWorks, CodonCode Aligner, Trimble GPS Pathfinder Office Matlab 2016a and Mathematica 10.4 required updated license services and files before these new versions can be used on campus.
Computer Labs Mar 15 2016 - 09:30 Users of AutoCAD, Maya, Mathematica, MATLAB (Math dept. labs), Riverware, NI LabVIEW, SolidWorks, CodonCode Aligner, Trimble GPS Pathfinder Office Matlab 2016a and Mathematica 10.4 require updated license services and files before these new versions can be used on campus.
Pharos Pay-for-Print Mar 15 2016 - 06:00 Anyone wishing to print to pay for print printers Planned update of the billing plugin and activation of Offline Printing functionality. Update: Pharos Pay for Print is available. Billing Software has been updated and offline billing functionality has been added.
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