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System Status

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System Status Archive

System Issue start Who is affected What happened
MyApps (Self Service Software Portal) May 25 2016 - 09:00 People wishing to download and install Windows applications from the self-service application library Planned Maintenance, applying SQL service pack 3C3 to the SCCM database. During this time we will be rebooting the server 3 times. While rebooting the service will be unavailable. - Service is now available.
CMS/Peoplesoft May 25 2016 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed in production: Fix #5 to admissions letters in SS (HUM_SS297_90_Admissions), Maxient mod fix (for preferred name, HUM_MXNT_PRF mod), Absence Mgmt Update Fix (BSL_90_AM_INC0159522_BI_AccumFix.zip), and CollegeScheduler fix (for preferred name, HSU_SS412_CollegeScheduler mod).
Other May 23 2016 - 09:39 IRP data users There was an issue with backups that resulted in service failure. Exact cause still under investigation.
Other May 22 2016 - 05:00 All users Monthly maintenance window. UPDATE- Maintenance has been completed
Moodle May 21 2016 - 09:48 Moodle Off Campus Users Following the new server update, Moodle was not accessible for off-campus users due to a firewall setting. This setting was changed and off-campus service re-established.
Moodle May 20 2016 - 19:00 Moodle Off Campus Users Following the new server update, Moodle is not accessible for off-campus users
Moodle May 20 2016 - 18:00 All Users of Moodle Moodle was moved to four new servers to improve uptime and performance. When you log into Moodle following this move, please clear your browser cache to be sure you have redirected to our new servers. Thank you for your patience.
Account Settings May 22 2016 - 05:00 People wanting to reset passwords or set security questions In preparation for the upgrade to Account Settings we are doing a full export of the current system which requires the product be unavailable.
Moodle May 20 2016 - 14:00 All Users of Moodle Scheduled improvement plan.
Account Settings May 8 2016 - 00:30 Account Settings Users A provisioning issue has been detected and a reboot is required to fix.
CMS/Peoplesoft Apr 27 2016 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 20.02, MP 20.03 and PS Names View (User Profile Name Sync) modification.
KBOX Ticketing System Apr 21 2016 - 22:30 Those who use the technology help ticketing system. Planned outage to upgrade KBOX. The installed service pack will fix a number of known issues including weird characters in auto-close emails. UPDATE: Upgrade occured without issue. Server is online.
Network Folders Apr 18 2016 - 11:37 People who use Folders Folders is available. ITS is investigating root cause storage related issues.
Network Folders Apr 18 2016 - 04:30 Users accessing network drives The root drive on folders was completely filled.
Moodle Apr 17 2016 - 08:00 All Users of Moodle During our regularly scheduled maintenance period, ITS will be adding more resources to the Moodle server to speed up response time and enable us to get to the bottom of the issues we’ve been experiencing. UPDATE- Moodle maintenance has been completed.
Other Apr 17 2016 - 05:00 All users Monthly Maintenance Window. UPDATE: General maintenance has been completed, but moodle maintenance is still in progress.
Other Apr 15 2016 - 13:45 Anyone using Nolij Unfortunately, we ran out of space on the server. We are quickly adding more space and will be back in business as soon as we can. Update 4:30PM. The system is back online and is available for use! We apologize for this inconvenience.
Moodle Apr 12 2016 - 13:00 Users of Moodle Moodle has been restored.
Moodle Apr 5 2016 - 09:20 Users of Moodle We are still working on identifying a cause for the outage.
Other Apr 4 2016 - 09:57 staff and students system indicates a single drive failure, though this should NOT have disabled access to shares.As of 1230 on 4/4/16, all data is available to users again. Drive has been replaced and system is currently rebuilding the array.
Computer Labs Apr 4 2016 - 11:22 The server was down for 15 min - We are investigating, a small number of computers may be experiencing a problem. Please report any log in or server problems. Thanks-
Other Apr 1 2016 - 08:25 Some people trying to access the myHumboldt portal Error on load balancing system
Other Apr 1 2016 - 08:25 Some people trying to access the myHumboldt portal Error on load balancing system
Other Mar 26 2016 - 20:00 People who are submitting ITS project requests at http://www2.humboldt.edu/its/project-requests Schedule maintenance
Other Mar 23 2016 - 11:20 IT Staff who wish to use the DeepFreeze Console Update: Service was restored at 2PM. We need to revert the DeepFreeze console software to a previous version to correct an issue that affects our ability to manage of Lab computers.
CMS/Peoplesoft Mar 23 2016 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 20, MP 20.01 and Oracle Plus Loan Critical Fix – Non-Baseline Posting (BSL_90_FA_INC0154803_PLUS Critical Fix NB).
Moodle Mar 21 2016 - 20:00 Moodle Users
Moodle Mar 21 2016 - 16:15 Users of Moodle Moodle has been restored.
Other Mar 20 2016 - 05:00 All users Monthly maintenance window. UPDATE: Servers have been patched and rebooted.
Other Mar 17 2016 - 08:00 Interlibrary Loan Users, Public and Staff Planned Upgrade: Streamlining and integrating ILL services.
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