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System Status Archive

System Issue start Who is affected What happened
OBI Nov 30 2011 - 09:00 OBI/Hyperion users failed to load all tables.
Campus Data Network Dec 8 2011 - 16:00 All Students, Faculty, & Staff occupying the Ceramics Lab Building #74. As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust.
CMS/Peoplesoft Dec 5 2011 - 18:00 Anyone who uses CFS (Finance), CFS Data Warehouse, or associated database services, process schedulers, and integration broker. CMS Central will install two customizations. Campus end users are unaffected, except for the system not being available.
Campus Data Network Dec 1 2011 - 16:00 All Students, Faculty, & Staff occupying the House #91 Hagopian House. As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust.
Other Nov 22 2011 - 13:00 All Webcheckout Users The WebCheckOut software on system its-mediacheckout will receive an update, and will be unavailable during the maintenance.
Pharos Pay-for-Print Nov 22 2011 - 07:47 Pay 4 Print communication error with C Card
OBI Nov 21 2011 - 08:34 All Campus Reporting Tables not copied from Salt Lake.
OBI Nov 20 2011 - 05:00 All data warehouse and OBI/Hyperion users Operating System and Database software will be patched/upgraded.
Campus Phone System Nov 17 2011 - 09:20 All of the Campus Community UPDATE: ***** CAMPUS PHONE SYSTEM is back to normal. ***** ATT was notified of the problem 11/17 1:00PM, and they are investigating. There is no estimated time for resolution. TNS is monitoring and will post updates as the situation develops.
Other Nov 20 2011 - 05:00 All Users Monthly Maintenance Window
Other Nov 16 2011 - 11:11 Arts &Humanities users ******UPDATE: ****** PRINTING IS NOW AVAILABLE. The spooler service on the print server was restarted. ****** We are investigating. Please check back for updates.
CMS/Peoplesoft Nov 16 2011 - 18:00 CFS (Finance) CMS Central will install Maintenance Pack 4.00 and a variety of customization updates. These changes do not impact campus end-users, other than the outage itself.
Wireless Network Nov 12 2011 - 06:00 All campus community using HSUWireless and ResnetWireless At 13:06 on Tuesday November 8th, the campus local wireless controller experienced a critical software failure, resulting in a fail-over event to the backup wireless controller. Unfortunately, not all wireless services failed over immediately, resulting in a loss of services in random areas. The vendor has suggested we upgrade the OS code to resolve the issue that caused the crash. With the peak wireless usage period starting next week, this is being classified as emergency maintenance due to the potential for further instability if not action is taken.
Pharos Pay-for-Print Nov 9 2011 - 22:00 Pay for Print users Updated files will replace older versions
Campus Data Network Nov 17 2011 - 16:00 All Students, Faculty, & Staff occupying the House #93 Brero House. As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust.
Pharos Pay-for-Print Nov 8 2011 - 09:46 Users printing in campus labs. (Pharos Pay-for-Print users). Pharos Pay-for-Print is back up again and printing in campus labs is once again available.
Pharos Pay-for-Print Nov 8 2011 - 09:14 Users printing in campus labs. (Pharos Pay-for-Print users). We are still investigating the Pharos Pay-for-Print issue, check back for updates.
Pharos Pay-for-Print Nov 8 2011 - 08:09 Pharos Pay-for-Print users. We are booting the Pharos database servers, check back for updates.
OBI Nov 7 2011 - 09:39 OBI & Hyperion report users failure with department load
OBI Nov 1 2011 - 14:23 OBI Users UPDATE: **** OBI **** is available. We are working on the problem. We expect to have things up and running by tomorrow morning.
Campus Data Network Nov 10 2011 - 16:00 All Students, Faculty, & Staff occupying the House #71 Little Apartments. As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust.
OBI Nov 1 2011 - 11:03 Users of HR/Student data in OBI
CMS/Peoplesoft Oct 26 2011 - 18:00 Finance (CFS) users CMS Central will perform an update. The only impact to users is that the system will be unavailable. NOTE: CFS planned outages have moved from Thursdays to Wednesdays. The next planned outages are: 11/16/11, 12/21/11, 01/04/12, and 01/25/12.
Campus Data Network Nov 3 2011 - 16:00 All Students, Faculty, & Staff occupying the Wagner House #73. As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust.
KBOX Ticketing System Oct 25 2011 - 07:00 KBox Users UPDATE:***** Key was reapplied.*******We're investigating and will update.
OBI Oct 19 2011 - 13:55 OBI Users The OBI server is booting now; it will be available again briefly.
KBOX Ticketing System Oct 18 2011 - 17:30 KBOX Users ITS Sysadmins are planning to reboot the Virtual KBOX Appliance at 5:30 p.m., Tuesday 10-18-2011.
Campus Data Network Oct 27 2011 - 16:00 All Students, Faculty, & Staff occupying the Bret Harte House building # 52. As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust.
KBOX Ticketing System Oct 17 2011 - 08:13 KBOX Users Yesterday we migrated to a virtual instance of KBOX and it was working perfectly. This morning it's prompting for a license key. We're investigating and will update. The license key has been re-applied. A ticket with DELL will be opened to find out why the license key expired.
Wireless Network Oct 15 2011 - 10:00 All campus community using HSUWireless and ResnetWireless Due to exceptional growth in wireless network usage, the campus has nearly reached a user association license limitation in the current version of Aruba OS and upgrading to the next major release removes the limitation. Be advised should the campus reach the limit before October 15th, emergency maintenance will be performed on an earlier date.
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