Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
CMS/Peoplesoft Mar 21 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions MP 4.00 [Note: Downtime will be extended by one hour - 6-11], HCM_BSL_ 90_FA_FAPTRMU1 Tuning (re-install).
Campus Data Network Mar 20 2012 - 13:16 Data Center Network and its affected systems Problem has been resolved
Wireless Network Mar 19 2012 - 14:38 All Windows machines using a campus wireless network or the wired network in a Residence Halls A new policy key was rolled out to support Windows 8 last week, however there have been some issues affecting all varieties of Windows machines (not mobile devices) which the vendor is working to resolve.
Other Mar 19 2012 - 07:38 SharePoint and Project Server users Additional updates are being applied
Other Mar 18 2012 - 10:35 Users of Virtal Labs, SharePoint and Project server Maintenance is taking longer than expected.
KBOX Ticketing System Mar 15 2012 - 10:41 All KBOX Users: service once again available *** UPDATE: Service once again available as of yesterday. *** >We are rebooting KBOX currently in an effort to restore help@humboldt.edu functionality. Services should be restored within approximately 10 minutes.>
CMS/Peoplesoft Mar 18 2012 - 00:01 All PeopleSoft HCM and CFS users and associated automated processes CSU Data Center will be moving the databases used by PeopleSoft HCM and CFS.
Other Mar 18 2012 - 05:00 All Users Monthly Maintenance Window
CMS/Peoplesoft Mar 14 2012 - 18:00 Anyone who uses or communicates with PeopleSoft Finance (CFS) The CSU is updating and moving its data center. Tonight CFS will have its application server, process scheduler, and publish/subscribe moved.
Campus Phone System Mar 14 2012 - 07:30 Telephone users at Marine Lab and callers trying to dial 3671 or 826-3671 will be unable to during this time
Wireless Network Mar 13 2012 - 08:00 All campus community using HSUWireless and ResnetWireless, Trinidad Marine Lab, Walter Warren House 38, Bret Harte House 52, Warren House 53, HSU Corpyard A port channel using new interfaces will be installed between core switches and all 3 wireless controllers to accommodate increasing demands for bandwidth. Network Engineers will also be working with Aruba TAC to resolve an outstanding issue with a rogue OS process, which requires a rolling restart on each controller.
Campus Data Network Mar 16 2012 - 03:00 Entire Campus Community Our network core has experienced sporadic non user impacting failures due to software bugs that must be resolved by loading new software images. Failure to upgrade increases the risk of user impacting outages in the future.
Campus Data Network Mar 14 2012 - 03:00 Entire Campus Community Our network core has experienced sporadic non user impacting failures due to software bugs that must be resolved by loading new software images. Failure to upgrade increases the risk of user impacting outages in the future.
Campus Data Network Mar 12 2012 - 03:00 Entire Campus Community Our network core has experienced sporadic non user impacting failures due to software bugs that must be resolved by loading new software images. Failure to upgrade increases the risk of user impacting outages in the future.
Other Mar 6 2012 - 20:00 SharePoint / Project server users Modifying hardware settings
Other Mar 5 2012 - 20:00 SharePoint / Project server users Troubleshooting Database
Other Mar 3 2012 - 07:00 SharePoint and Project Server users The server will be migrated to new Hardware.
Other Mar 2 2012 - 07:30 SharePoint and Project Server users The test completed successfully but the estimated downtime was greater than the acceptable limits. There will be a separate system status for a scheduled downtime for Saturday Morning the 3rd DP
CMS/Peoplesoft Feb 29 2012 - 07:21 Students and Staff who are making / viewing CashNet transactions ***** UPDATE: ***** Connectivity has been restored and vouchers are posting to PeopleSoft. The root cause was a problem with a VPN Concentrator (connection equipment) at Cashnet. ***** Cashnet's connection to Unisys is experiencing intermittent connectivity loss, which is preventing Cashnet from posting payments to Peoplesoft. Note: CMS Central posted this unplanned outage 2/29/2012 9:47 AM. Next update will occur 2/29/12 at 6:00 PM or earlier if resolved.
Campus Data Network Feb 27 2012 - 15:00 Occupants of the Trinidad Marine Lab ONLY
Other Feb 27 2012 - 06:32 SharePoint and Project Server users The system is offline while we add additional storage
CMS/Peoplesoft Feb 24 2012 - 07:57 *** UPDATE *** Service was availabe at 9:21AM <Some CFS (PeopleSoft Finance) users> Common Financial System (CFS) Production is having some access issues. Some campus users will not be able to log into or access the system at this time. CMS Central plans to send out a status update at 1:00 pm or sooner if the problem is resolved.
Banner Information System Feb 23 2012 - 21:00 All Banner Forms Users A File System Check on Banner Forms server 2212 needs to be performed.
CMS/Peoplesoft Feb 22 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions The following customizations will be installed: 1. Student Records Online Text Book Ordering 2. Admissions Checklist Update 3. Financial Aid Link Fixes
Other Feb 20 2012 - 18:00 OAA and FINAID Changes to the UAC require a reboot The server was restarted
Other Feb 20 2012 - 17:30 Users of CNRS-file The server will undergo emergency maintenance replaced server with new hardware
CMS/Peoplesoft Feb 20 2012 - 12:00 Anyone wanting who made a payment to CashNet and wants to see the payment reflected in PeopleSoft HCM *** UPDATE *** Connectivity between CashNet and PeopleSoft HCM has been restored and vouchers are posting to PeopleSoft. The root cause was a problem with a VPN Concentrator (connection equipment) at Cashnet. <Cashnet's connection to Unisys is down and it is preventing Cashnet from posting payments to Peoplesoft. Students and staff will still be able to reach Cashnet to view bills and submit payments – however -Payments will be held in queue in Cashnet and will post to PeopleSoft when the connection is re-established.>
CMS/Peoplesoft Feb 22 2012 - 18:00 Anyone who uses CFS Production (FCFSPRD) and CFS Data Warehouse application and database services, including process schedulers and integration broker CMS Central will install the following changes (none that affect the functionality for campus end users): 1. BSL_CFS_FS_FS09001 Update to Data Security HD223733 2. BSL_CFS_PO_PO99011 Update to Purchase Order Print FormatHD223987 3. BSL_CFS_PO_ZFS90024 Update to Row-Level Security of Comments Table HD209718 / INC0016910 4. BSL_CFS_AP_ZFS90025 Update to Pay Cycle Pre-Note Creation INC0018757
Other Feb 20 2012 - 09:31 Users of CNRS-file Hardware Failure
Other Feb 19 2012 - 05:00 All Users Due to unexpected issues coming up, the February Maintenance Window has to be extended until 1:00 p.m.
feedback