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System Status

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System Status Archive

System Issue start Who is affected What happened
CMS/Peoplesoft Jun 30 2011 - 19:00 PeopleSoft CFS (Finance) users CMS Central is installing MP 3.09 and a variety of other updates. These changes do not impact the system functionality for non-Finance/end-users.
Other Jun 30 2011 - 17:00 Users of KBox, Mapserver, OD1, OD2 Power migration of systems in Van Matre Hall Data Center to new UPS.
Network Folders Jun 24 2011 - 16:30 All Users trying to authenticate to Network Folders via SSH (TCP 22) Time drift on Users1 prevented proper user authentication for SSH authentication service. Windows Share connections were not affected.
Account Center Jun 24 2011 - 17:00 Hyperion and anyone trying to change passwords Directory Servers have been restarted and appear to be functioning correctly.
CMS/Peoplesoft Jun 30 2011 - 21:00 CFS (Finance) and CFS Datawarehouse users Chancelor's Office Infrastructure Services will perform maintenance on the network tunnel between CSU Fullerton and Unisys Data Center. Refer to the CO's IT Support Center Bulletin: ITS 2011 0137
Other Jun 23 2011 - 17:00 Nobody should be affected This is part of the VMH Data Center Power Project.
CMS/Peoplesoft Jun 22 2011 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions HCM MP 13.00 (test in STG with refresh from PRD); HUM_FT_MOD_06032011 & HUM Orientation Mod.
CMS/Peoplesoft Jun 21 2011 - 08:30 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions UPDATE [Tuesday 06.21.11 22:00]: CMS Central reported that "A general performance issue still exists."
Other Jun 19 2011 - 05:00 All Users Monthly Maintenance Window
Account Center Jun 17 2011 - 08:13 All user trying to access Account Center ****** UPDATE ***** Service has been restored and is once again available.
CMS/Peoplesoft Jun 16 2011 - 18:00 PeopleSoft CFS (Finance) users CMS Central will be making additional changes to resolve the performance issues from the last couple of days.
CMS/Peoplesoft Jun 16 2011 - 09:47 PeopleSoft CFS (Finance) users CMS Central is currently working to resolve the issue (see CSU CO IT Support Center bulletin ITS 2011 0131. *****UPDATE******* “The FCFSPRD performance has been resolved. Several changes and actions performed resolved the immediate issues and performance appears to be back to normal. CMS Central continues to review failed processes that are in “No Success” status and will take the appropriate corrective action. The daily jobsets will be resumed, however, start times may be delayed due to the maintenance.”.
CMS/Peoplesoft Jun 15 2011 - 10:06 PeopleSoft CFS (Finance) users ******UPDATE:******* Campus should check for all batch processes which may have failed during the outage time and resubmit processes as needed. See CMS Central's Remedy ticket 213861 (no description of what happened/how resolved). ------------------ CMS Central is currently working to resolve the issue. Refer to CMS Central Bulletin ITS 2011 0127.
CMS/Peoplesoft Jun 16 2011 - 18:00 Anyone who uses PeopleSoft CFS (Finance) CMS Central will install numerous updates and one fix (refer to CFS Bulletin 1030 2011). These changes do not affect campus end users (other than that the system will not be available).
CMS/Peoplesoft Jun 14 2011 - 19:00 Anyone who uses PeopleSoft CFS (Finance) Need for emergency maintenance (CSU ITS 2011 0125 Bulletin). Technical problem/resolution (per Remedy ticket 213736) "Bounce the fcfsprd db/as/psunx/psnt between 7 and 8 pm tonight. Jobs failing: PT#213703 - nagios FCFSPRD - PNSUnx Critical SQL query Execution Failed."
Other Jun 9 2011 - 17:30 CFS and Google Users Additional Services are being added to this system.
CMS/Peoplesoft Jun 2 2011 - 09:58 Users of PeopleSoft HCM Production Resolution: Degraded service a result of a CMS Central batch server being unavailable which forced all services from three to two servers resulting in reduced performance. Resolved by CMS 6/2 11:30a with some lingering effects while jobs transitioned from the 2 servers to the restored three. No root cause has yet been provided by CMS.
Banner Information System May 31 2011 - 09:09 Service is once again available. Banner Information System Users Service is once again available. We are aware of the problem and working on a resolution.
CMS/Peoplesoft Jun 2 2011 - 18:00 Anyone using PeopleSoft CFS (Finance) CMS Central is installing MP 3.08, TM11003 – BSL_CFS_FS_TM11003 – Update to CFS Performance, SAM99001 – BSL_FS90_GL_SAM99001_HD194663_20110512 – Update to SAM99 Reconciliation Process. These changes do not impact the system functionality for non-Finance/end-users.
Other May 27 2011 - 20:00 All users of WebCheckout WebCheckout will be upgraded to version 3.6.1
Directory Services May 26 2011 - 20:00 Google Apps, CFS, and CSU Portal The certificate that the system uses to communicate with services such as CFS and Google is expiring and needs to be replaced. Modification completed successfully.
Campus Web Sites May 24 2011 - 17:30 People visiting sites on www.humboldt.edu We will be upgrading the Operating System on hsu-web to RHEL6. This will also include an upgrade to PHP v5.3 and Drupal. Drupal upgrades took longer than expected. Sites are now available.
CMS/Peoplesoft May 23 2011 - 09:50 1. PeopleSoft HCM users (anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions) 2. CashNet connection Firewall connectivity issues.
Campus Web Sites May 23 2011 - 12:00 All users and Sites Files were restored
Other May 22 2011 - 09:00 All Bay Users (OEM) Bay will receive patches, will be rebooted, and tested. If all goes well, the server will be up and running much sooner than advertised.
Campus Data Network May 19 2011 - 07:00 Users in Van Matre Hall Offices and Natural History Museum The Telecom Room in Van Matre Hall is switching power circuits from our temporary UPS unit to the newly installed permanent UPS. Access Layer switches do not have redundant power supplies and must be powered down for up to 5 minutes.
CMS/Peoplesoft May 19 2011 - 18:00 Anyone who uses PeopleSoft CFS (Finance) CMS Central is installing a fix (reference 5/16/11 CMS Central Bulleting - change is TM07003 - BSL_CFS_FS_TM07003A_20110519 )
Moodle May 16 2011 - 09:15 Everyone who uses Moodle The system is running extremely slowly and there are errors resulting from failed inserts into the mdl_log table.
Moodle May 16 2011 - 09:15 Moodle users. Rebooting in an effort improve improvement.
Other May 15 2011 - 09:00 All Pine Users (OEM)
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