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System Status Archive

System Issue start Who is affected What happened
CMS/Peoplesoft Feb 24 2012 - 07:57 *** UPDATE *** Service was availabe at 9:21AM <Some CFS (PeopleSoft Finance) users> Common Financial System (CFS) Production is having some access issues. Some campus users will not be able to log into or access the system at this time. CMS Central plans to send out a status update at 1:00 pm or sooner if the problem is resolved.
Banner Information System Feb 23 2012 - 21:00 All Banner Forms Users A File System Check on Banner Forms server 2212 needs to be performed.
CMS/Peoplesoft Feb 22 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions The following customizations will be installed: 1. Student Records Online Text Book Ordering 2. Admissions Checklist Update 3. Financial Aid Link Fixes
Other Feb 20 2012 - 18:00 OAA and FINAID Changes to the UAC require a reboot The server was restarted
Other Feb 20 2012 - 17:30 Users of CNRS-file The server will undergo emergency maintenance replaced server with new hardware
CMS/Peoplesoft Feb 20 2012 - 12:00 Anyone wanting who made a payment to CashNet and wants to see the payment reflected in PeopleSoft HCM *** UPDATE *** Connectivity between CashNet and PeopleSoft HCM has been restored and vouchers are posting to PeopleSoft. The root cause was a problem with a VPN Concentrator (connection equipment) at Cashnet. <Cashnet's connection to Unisys is down and it is preventing Cashnet from posting payments to Peoplesoft. Students and staff will still be able to reach Cashnet to view bills and submit payments – however -Payments will be held in queue in Cashnet and will post to PeopleSoft when the connection is re-established.>
CMS/Peoplesoft Feb 22 2012 - 18:00 Anyone who uses CFS Production (FCFSPRD) and CFS Data Warehouse application and database services, including process schedulers and integration broker CMS Central will install the following changes (none that affect the functionality for campus end users): 1. BSL_CFS_FS_FS09001 Update to Data Security HD223733 2. BSL_CFS_PO_PO99011 Update to Purchase Order Print FormatHD223987 3. BSL_CFS_PO_ZFS90024 Update to Row-Level Security of Comments Table HD209718 / INC0016910 4. BSL_CFS_AP_ZFS90025 Update to Pay Cycle Pre-Note Creation INC0018757
Other Feb 20 2012 - 09:31 Users of CNRS-file Hardware Failure
Other Feb 19 2012 - 05:00 All Users Due to unexpected issues coming up, the February Maintenance Window has to be extended until 1:00 p.m.
Other Feb 19 2012 - 10:39 All SHC Orchard Harvest Users The server was patched during the February Maintenance Window, and stopped working thereafter. ITS-Sysadmins emailed SHC-EMR-Support@humboldt.edu
OBI Feb 16 2012 - 10:05 Finance data is old or not available investigating.
Campus Web Sites Feb 15 2012 - 13:00 all users accessing www3 server Server out of memory. Rebooted by ITS sysadmins. Still investigating cause.
Wireless Network Feb 14 2012 - 13:25 Wireless users - Science A 5th & 6th Floor UPDATE: ***** WIRELESS IS NOW AVAILABLE ***** A couple of Access Points have gone down, TNS is looking into it. Please check back for updates.
Network Folders Feb 12 2012 - 15:59 All Network Folders Users A CNRS student was running project related processes, that taxed the storage on the main Folders server enough for Samba connections (U: drives, etc.) to timeout. The system has recovered at this point. A KBox ticket for CNRS-ITC has been issued to "talk" to the user.
Campus Data Network Feb 7 2012 - 15:00 Users in Residence Halls using ResnetWireless or a wired port UPDATE: FEB 7TH, 2012 @ 4PM. The unauthorized device has been isolated. --------ORIGINAL MESSAGE-------- A resident in the west canyon buildings is running an unauthorized DHCP server. We are investigating.
Off-Campus Internet Connection Feb 19 2012 - 04:00 N/A Demand for bandwidth continues to grow every day. Our primary edge router processing engine has reached the forwarding rate limit and must be replaced.
Campus Data Network Feb 9 2012 - 16:00 All Students, Faculty, & Staff occupying the University Center #45. As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust.
Campus Web Sites Feb 1 2012 - 13:54 All Users trying to connect to Central Web Apache had 170 threads, the server was swapping, and MySQL was not responding. Restarted Apache, and MySQL. ITS Sysadmins are looking into the root cause. It appears, that the buggy /events site was over-taxing MySQL. An known bug-heavy feature on the /events site will be disabled while the entire site is being debugged.
CMS/Peoplesoft Feb 1 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions HUM_AD401, HUM_AD401_SAT_PREFILTER.
Other Jan 31 2012 - 16:45 All VLAB Users The hypervisor serving the Web server for VLAB had to be shut down by ITS Sysadmins due to emergency maintenance. XEN hypervisor OS file system ran out of space.
Other Jan 31 2012 - 16:09 All NOLIJ Users The XEN Hypervisor running NOLIJ has frozen up. ITS-Sysadmins are investigating. ITS Sysadmins had to reboot other XEN cluster nodes to troubleshoot this problem. XEN hypervisor OS file system ran out of space.
Directory Services Jan 31 2012 - 16:09 All Windows Users Authenticating The XEN hypervisor hosting Domain Controller HSU-ADDC03 stopped responding. Authentication should still succeed via two other Active Directory Domain controllers with slight delay. ITS-Sysadmins are investigating. ITS Sysadmins had to reboot other XEN cluster nodes to troubleshoot this problem. XEN hypervisor OS file system ran out of space.
Wireless Network Jan 28 2012 - 10:00 All campus community using HSUWireless and ResnetWireless, HSU Marine Lab, Walter Warren House 38, HSU Corpyard On January 9th, 2012 the local wireless controller stopped reporting information via a non-critical process used in collecting usage statistics. These statistics are important in capacity planning and decision making and being unavailable ITS cannot determine how many IP addresses are available in our wireless pool. The vendor has been unable to resolve the issue in production and is recommending an OS upgrade.
CMS/Peoplesoft Jan 25 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions MP 3.00; MP 3.01; Baseline (requires COMR), College America.
CMS/Peoplesoft Jan 25 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions MP 3.00; MP 3.01; Baseline (requires COMR),College America.
CMS/Peoplesoft Jan 25 2012 - 18:00 Anyone who uses CFS (Finance), CFS Data Warehouse, or its database services CMS Central will install a variety of changes*, none of which affect campus end-users (except for the system outage). *ACH Payment Processing, Investment Distribution Allocation (IDA), Increase Instance Count, and Validate Inter/IntraUnit Setup.
OBI Jan 14 2012 - 09:00 OBI Users The Clone process has finished, OBIPROD is back up.
Other Jan 15 2012 - 05:00 All Users Monthly Maintenance Window
Campus Data Network Jan 19 2012 - 16:00 All Students, Faculty, & Staff occupying the Buck House #97. As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust.
Moodle Jan 5 2012 - 20:00 All Moodle users. Space has been added to the Moodle File System.
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