Get Help

Online: Request Help
Phone: (707) 826-4357 • Hours
Email: help@humboldt [dot] edu
Walk-In: Library 101 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
CMS/Peoplesoft Aug 6 2012 - 08:56 CMS/PeopleSoft Users (Student Center, Faculty Center, etc.) Currently investigating.
Pharos Pay-for-Print Aug 6 2012 - 05:00 Anyone printing in computer labs that use pay-for-print. CBORD - the system that processes all C-Card and J-Point transactions is being upgraded.
CMS/Peoplesoft Aug 1 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our CMS Central Maintenance Window, the following items(s) will be installed: MP 5.01, MP 5.02, PS Photo Upload fixes,Faculty Center Fix, Student Center Fix
KBOX Ticketing System Jul 31 2012 - 17:30 Anyone logging into help.humboldt.edu We are changing the LDAP (authentication) server due to a certificate expiration. ***Change complete***
Pharos Pay-for-Print Jul 24 2012 - 19:00 Pay for Print Users We will be upgrading the license on the Pay for Print system
KBOX Ticketing System Oct 17 2011 - 07:57 Anyone trying to log into help.humboldt.edu The KBOX was moved to a virtual environment over the weekend. It is now asking for a new license key. The license key has been re-applied. A ticket with Dell will be opened to find out why the license key stopped working.
Account Center Jul 6 2010 - 08:40 All KBOX users The system has been rebooted and secure logins are now available.
CMS/Peoplesoft Jul 18 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our CMS Central Maintenance Window, the following item(s) will be installed: Early Start Program Phase 3 - ETS Up- / Down-Loads (MP 4.08) MP 5.0; SDRC Fix
Other Jul 15 2012 - 05:00 All Users HSU Data Center Systems will be patched, and rebooted.
Campus Phone System Jul 15 2012 - 08:30 The server housing the HSU Voice mail system will be down for Maintenance at this time
Campus Data Network Jul 13 2012 - 07:00 Science A, 5th floor The existing UPS's battery failed. Replacing the UPS with a like replacement unit.
Other Jul 10 2012 - 19:00 some File and Print services, housing web, stars, vpn, radius Server virtual hardware must be upgraded for the new backup system being installed
CMS/Peoplesoft Jul 8 2012 - 00:01 Peoplesoft HCM Users Problems occured when switching Peoplesoft HCM to use Single Sign-on as part of tomorrows portal go live. We are working with CMS central to solve the problem and will update by 2 PM
Directory Services Jul 2 2012 - 23:30 Google and CFS Users The Shibboleth login page was modified.
Campus Data Network Jun 20 2012 (All day) Academic Networks on Campus (Computer Labs, Classrooms) The buffer leak has been resolved via the Operating System upgrade. Routing ingress buffers were also tuned to handle the bursting traffic that was causing the degraded performance. At the next maintenance window the remaining network cores will also be upgraded and tuned.
CMS/Peoplesoft Jun 27 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our CMS Central Maintenance Window, the following item(s) will be installed: HUM_CC406 Photo Upload
Other Jun 21 2012 - 17:30 Virtual hardware will be upgraded to the current version.
CMS/Peoplesoft Jun 20 2012 - 18:00 Finance users and related automated processes CMS Central will install the following items in this evening's maintenance window (no impact to campus end-users other than the outage itself): Update to Billing Upload, Update to Automatic Invoicing, Update to Sponsored Program Billing, Update to ProCard, Enhancement to Security Audit Reports, Update to Mass Payment Cancellation Update, Update to Sales/Use Tax Authorities, and Update to Mass Payment Cancellation Positive Pay Status
CMS/Peoplesoft Jun 20 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our CMS Central Maintenance Window, the following item(s) will be installed: HCM CAS Code (Portal CASification).
Other Jun 19 2012 - 09:42 Users of the production NolijWeb document system. The upgrade to the production Nolij document system from Ver. 6.3.9.5515 to Ver. 6.5.16.6486 was successfully completed during the June 18 maintenance window.
Other Jun 18 2012 - 17:00 Users of the production NolijWeb document system. The production NolijWeb document system will be going down for a scheduled upgrade tonight, June 18, 2012 from 5-7 pm.
Other Jun 16 2012 - 19:40 All Virtual Lab Users VLAB appeared to be unexpectedly affected by the Maintenance Window on 6-16-2012. ITS is investigating. The VLAB system should be available before Monday morning. ITS used an on-campus connection to test VLAB, which appeared to work fine. VLAB should be available.
CMS/Peoplesoft Jun 13 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions. During our CMS Central Maintenance Window, the following item(s) will be installed: MP 4.06; MP 4.05; SDRC project; MP 4.07.
Account Center Jun 12 2012 - 17:30 Accountcenter users A storage communication card is in a degraded status.
Campus Data Network Jun 8 2012 - 04:00 Occupants of University Center (State Only), Jolly Giant, & Science A 5th Floor This is a periodic update of IOS code to resolve known vulnerabilities and fix a buffering issue that can sometimes cause packet loss.
Campus Phone System Jun 6 2012 - 05:00 Campus Phone Users There were a variety of problems occuring. TNS is investigating.
Other Jun 16 2012 - 03:00 All Users ITS Systems will be patched, and rebooted. Data Center TNS Network Switches will be upgraded and rebooted. Storage Area Network will be upgraded. Account Center will be briefly unavailable. Login to Google Mail may be briefly interrupted. Please note, the June Maintenance Window will be on a Saturday, and longer due to a wider scope of Maintenance tasks.
Account Center Jun 5 2012 - 09:45 Account Center Users We are looking into the problem.
CMS/Peoplesoft May 30 2012 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our CMS Central Maintenance Window, the following item(s) will be installed: Successful GRE Data Transfer 4345.
Moodle May 30 2012 - 08:00 Moodle users We are checking into the problem. Check back for updates. Apache, and MySQL have been restarted, the system is back to normal for now. ITS will investigate further.
feedback