Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
Campus Data Network Mar 10 2011 - 11:00 Many Student Business Services network users UPDATE:**** Problem has been solved and there have been no new issues. We apologize for any inconvenience this may have caused. ****
Other Apr 1 2011 - 10:17 Data Warehouse Users ****UPDATE****: Data Warehouse is once again available. Check back for updates.
CMS/Peoplesoft Mar 30 2011 - 18:00 Anyone who uses PeopleSoft CFS (Finance) CMS Central is applying projects for Third Wave campuses who are going live.
Off-Campus Internet Connection Mar 28 2011 - 15:45 Primary link to Sunnyvale down - secondary link up so campus has internet. No one at this time (have secondary circuit). Just notice for information. At this time, AT&T is investigating
CMS/Peoplesoft Mar 25 2011 - 21:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions CMS Central (Unisys Data Center) database upgrade to Solaris 10 and Oracle CRS.
Account Center Mar 23 2011 - 10:23 Users trying to access Account Center UPDATE: *****Account Center is once again available.***** Account Center has been restarted.
Computer Labs Mar 22 2011 - 11:00 Users in Smart Classrooms & Interdisciplinary Labs Problem is due to a KBox glitch. The vendor has been contacted and is working on the issue.
KBOX Ticketing System Mar 21 2011 - 10:29 KBox users UPDATE: **** KBOX has been restarted.**** KBox ticketing system is going to be restarted. False tickets will be deleted. This should speed up KBox.
Off-Campus Internet Connection Mar 18 2011 - 16:00 Potential Risk of Losing Connection to Internet Earlier this month, the University's secondary Internet connection was upgraded from 155MMbps to 1Gbps. Unfortunately, resources to test the fail-over from primary to secondary were not available. HSU Network Technicians will perform a simulated failure of the Primary Internet connection to verify the Secondary link is fully functional.
Account Center Mar 18 2011 - 09:59 Users trying to reset their password UPDATE: Password reset is available. We are checking into the problem.
CMS/Peoplesoft Mar 16 2011 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions The Orientation modification (AD), Checklist Fix (AD), and DARS Fix will be installed.
Account Center Mar 15 2011 - 08:41 Users trying to change their password We are checking into the problem. Check back for update.
Campus Data Network Mar 14 2011 - 11:47 Student Business Services building Data Services were restored by 1:12pm. TNS carried out complete hardware level tests on all switch modules after we were notified of a connectivity failure at 11:47am. All hardware diagnostics passed which suggests a software (IOS) bug. The latest IOS software image was loaded onto this switch by 1pm and the switch was returned to full service and connectivity restored by 1:12pm. We are hopeful this will resolve the situation permanently, however we have started planning a full switch replacement should it be needed.
Other Mar 14 2011 - 14:40 Network Folders/User Web Sites/ NRS-Labs server access The emergency generator failed resulting in loss of power to some systems including a storage array (SAN). When the SAN was returned to operation numerous systems were operating in read-only mode. There were numerous hardware failures, and ldap, shibboleth IdP, Network Folders, NRS-Labs, users, user-web were affected.
Other Mar 14 2011 - 13:57 UPDATE: Resource 25 users UPDATE: Resource 25 is expected to be down all day.
Campus Data Network Mar 14 2011 - 11:52 SBS users
Other Mar 14 2011 - 11:44 Resource 25 users Hard Drive failure. We are working to replace the failed drive.
Campus Data Network Mar 14 2011 - 10:51 Users of campus services. Most campus services have been restored following the backup power source interruption. Some services may still not be available (such as Moodle and CFS) but we'd like users to please contact us if they notice any peculiarities at 707-826-4357 or Thank you!
Account Center Mar 14 2011 - 08:51 Anyone trying to reset their password in Account Center We are looking into the problem. Check back for updates.
Other Mar 13 2011 - 05:00 All Users Monthly Maintenance Window
Other Mar 10 2011 - 17:00 All users posting University Notices Requests Due to Sorrel's upcoming retirement, remaining services will be migrated to other servers.
Other Mar 10 2011 - 00:35 All Users of Stream Server (aka server2231) Unknown. Server responded to Ping, however, console was dead, and ssh services were unaccessible
Campus Phone System Mar 9 2011 - 07:50 Marine Lab at Trinidad Problem was resolved at 6:30pm on wednesday evening.
CMS/Peoplesoft Mar 9 2011 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions HCM MP 12.00, App Engine Fix for Tuition Calc Flag Reset
Campus Data Network Mar 8 2011 - 12:45 Many SBS Network Users Still investigating.
Campus Data Network Mar 7 2011 - 17:00 SBS Network Users Issues with the DHCP Relay.
Campus Data Network Mar 7 2011 - 10:17 Selected Users in SBS Building Still investigating the cause, but services have been restored.
Email and Calendaring Mar 7 2011 - 17:00 All bulk-mail users (senders) The old server will be retired as part of our Zimbra to Google migration.
Campus Data Network Mar 4 2011 - 05:00 Resnet Data Traffic CENIC is performing a circuit Upgrade in increase network bandwidth
Network Folders Mar 1 2011 - 03:30 Many Folders Users ITS discovered that a script had been running since early today, that archived many users' Home drives, and deleted the home folder for the affected users. The script has been stopped. ITS is working on assessing who is affected, and will restore the missing Home drives for those users.