Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
Other Feb 20 2015 - 13:32 Users attempting to run DARS Audits. ** DARS Audits are once again available and all PeopleSoft applications appear to be behaving normally. Please contact the Help Desk if you are experiencing any problems with these applications. ** We are currently investigating, check back for updates.
Campus Data Network Feb 20 2015 - 11:30 Campus Network users Preparation work for the upcoming Common Network Initiative (CNI) project.
Campus Data Network Feb 19 2015 - 16:15 Campus Network users CSU CNI ALU Project requires singlemode fiber. We are converting core singlemode fiber links over to multimode fiber where possible to prepare for the refresh.
CMS/Peoplesoft Feb 18 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window MP 15.02 will be installed.
Account Center Feb 16 2015 - 13:50 Account Center/Gamma/OBI Datafile corruption occurred on Gamma requiring a full restore of the database. During this process all data on Gamma will be unavailable as well as the web services normally available through Account Center. OBI login capability is effected by this as well. **Restoration still in progress. While you may be able to access Account Center, we are still working to fully restore all services. Further updates will be provided later this morning.** **Commonly used services have been restored for use although it will be until tomorrow morning before all Account Center jobs are running on schedule. If you’re experiencing a disabled account when attempting to login, please contact the Technology Help Desk for assistance. This systat will be updated tomorrow morning when all services are back on schedule.** **All gamma services should be back to normal. If you are experiencing otherwise, please open a desk desk ticket assigned to programmers so we can look into it.**
Other Feb 16 2015 - 11:43 Natural History Museum [Resolved] PGE reports electrical power issues, Techs resolving by approximately 1:15 pm today
Campus Data Network Feb 16 2015 - 11:23 Users in Telonicher TNS is investigating. Resolved, appears to have been a UPS failure.
Other Feb 16 2015 - 11:43 Natural History Museum PGE reports electrical power issues, Techs resolving by approximately 1:15 pm today
Campus Data Network Feb 15 2015 - 08:00 Wired and Wireless Data Network Users As Part of the Common Network Initiative (CNI)Project, we need to check data link redundancy between core network equipment. This check is a prerequisite to begin the project.
Other Feb 15 2015 - 05:00 All Users Scheduled Monthly Maintenance.
CMS/Peoplesoft Feb 11 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the Oracle Advance Compression will be installed. This requires extended system downtime 6pm-12am.
Campus Data Network Feb 7 2015 - 11:11 Network users in Buck House (House 097) TNS is investigating. Update 2: TNS is still investigating. Update 3: UPS has lost Power. TNS is working to restore. Update 4: UPS has been replaced. Network has been restored.
Other Feb 7 2015 - 02:02 All Nolij Users ITS Sysadmins are investigating. Errors in logs indicate authentication problems. Underlying Oracle Database issue identified. ITS Database Programmers are investigating. Update 2. The database has been restarted and Nolij is available again
CMS/Peoplesoft Feb 4 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window MP 15.03 (ACA Updates) will be installed.
Campus Data Network Jan 30 2015 - 12:07 Anyone trying to connect to HSU network TNS is investigating.[Issue has been resolved by adjusting local computer settings]
Other Feb 1 2015 - 03:30 All Users RedHat has released a patch for the "Ghost" vulnerability. Postponing the patch until the regular February Maintenance Window on 2-15-2015 would be risky.
Other Jan 29 2015 - 18:30 Nolij, Apex, Dars users. Scheduled maintenance for database.
CMS/Peoplesoft Jan 28 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window, MP 15.00, MP 15.01, and a date page for the Field Trip modification will be installed. We will use an extended maintenance window tonight, expected to last the full six hours.
Wireless Network Jan 21 2015 - 08:45 Any wireless users connecting at the Quad (Update 2) this has been resolved and service restored as of 12:00pm Update as of 10am, this is still down and TNS is still investigating the issue. *** TNS is investigating. Will post again when we have more information.
Moodle Jan 8 2015 - 09:15 Moodle Users The issue being cause by Blackboard was corrected.
Other Jan 11 2015 - 05:00 All Users ITS Systems in the VMH Data Center will be patched and rebooted.
CMS/Peoplesoft Jan 7 2015 - 09:02 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions Tonight's maintenance window has been cancelled.
CMS/Peoplesoft Jan 7 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window a retrofit to IDR bolt-on for MP 14.02 will be installed.
Campus Web Sites Jan 6 2015 - 17:00 Users of media-stream.humboldt.edu or stream.humboldt.edu Maintenance was completed on the server.
Computer Labs Jan 6 2015 - 14:30 Users of AutoCAD, Mathematica, MATLAB, Riverware, LabVIEW, SolidWorks, Codon Code Aligner and Trimble GPS Pathfinder Office. HSU now qualifies for the AutoDesk Education Master Suite. ERE has approved the deployment of AutoCAD 2015 for Spring semester so HSU-License1 needs to be updated so the new AutoCAD version can be used on campus. A late request for the AutoDesk Maya Package was requested so that license file along with the AutoCAD 2015 license file needed to be appended to the AutoCAD 2012 license file.
Other Jan 11 2015 - 05:00 Staff, faculty and students These systems are being shutdown so that the cluster nodes can be upgraded.
Computer Labs Jan 6 2015 - 14:30 Users of AutoCAD, Mathematica, MATLAB, Riverware, LabVIEW, SolidWorks, Codon Code Aligner and Trimble GPS Pathfinder Office. HSU now qualifies for the AutoDesk Education Master Suite. ERE has approved the deployment of AutoCAD 2015 for Spring semester so HSU-License1 needs to be updated so the new AutoCAD version can be used on campus.
Moodle Jan 5 2015 - 09:30 Moodle Users * We need to extend the maintenance time slightly as we're still patching * Patching.
Wireless Network Dec 22 2014 - 07:00 Users of campus wireless systems ITS/TNS will begin upgrading wireless access points across campus as part of a Chancellor's office project. The following buildings will be the first to be refreshed: Library, Founders Hall, Science B, and Behavioral and Social Science.
KBOX Ticketing System Dec 16 2014 - 14:04 ** Service restored from Fri. If you submitted a ticket since then and it hasn't been addressed, please feel free to resubmit just to be sure! ** KBOX Users ** Service restored from Fri. If you submitted a ticket since then and it hasn't been addressed, please feel free to resubmit just to be sure! ** We are continuing to investigate **Update 7:45 PM** KBOX has been restored to a functioning backup
feedback