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System Status

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System Status Archive

System Issue start Who is affected What happened
Campus Phone System Aug 22 2015 - 07:00 Anyone receiving calls on a digital phone Repairing file corruption on phone switch
Moodle Aug 27 2015 - 21:00 Moodle Users Moodle will be down today, Thursday 8/27 between 9-10 p.m. to correct the issues with Clickers. We expect this to be a quick process and have service restored promptly. IMPORTANT. PLEASE READ. Users will need to re-register there clickers in Moodle after the update. We apologize for the inconvenience.
Moodle Aug 27 2015 - 13:02 Moodle assignments using Turnitin Unknown. Turnitin has informed us they have corrected the issue.
Wireless Network Aug 25 2015 - 09:15 Many campus users trying to connect to campus wireless TNS is still investigating. Check back for updates.
MyApps (Self Service Software Portal) Aug 14 2015 - 10:00 People wishing to download Windows applications from the self-service application library There is an important update we'd like to install to hopefully resolve an issue we are having in one of the labs.
Other Aug 13 2015 - 17:30 OBI and remote shibboleth services Server upgrade completed.
CMS/Peoplesoft Aug 12 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window, the following item will be installed: SHA2 SSL server certificate.
Other Aug 11 2015 - 19:00 Many People System Administrators are looking into the problem UPDATE: 09:40 The system is working and data is accessible, HOWEVER the system is still not 100% functional and you should NOT connect to files because IF a reboot were to happen you may Loose or corrupt your data. UPDATE: 11:24 You may use the system at this time. It is still undergoing some administrative task that may slow your operation. We will have to do some other task but will schedule them outside of normal business hours. UPDATE: 20150811 15:17 We need to run a check on the file system per support to determine that the system is once again fully operational. UPDATE: 20150812 07:41 The system has been restored to normal.
Campus Data Network Aug 11 2015 - 22:00 All network users This is part of the CNI network refresh project.
Other Aug 11 2015 - 17:30 Some users We will be removing deprecated and insecure ciphers from the TLS cipher suite on our OpenLDAP servers. UPDATE: The change has been made. No issues have been reported.
Other Aug 9 2015 - 05:00 All Users Scheduled Monthly Maintenance. *UPDATE (1)* Systems are now available.
Campus Data Network Aug 11 2015 - 22:00 All network users This is part of the CNI network refresh project.
CMS/Peoplesoft Aug 5 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window, the following item will be installed: MP 17.02.
Other Aug 4 2015 - 18:00 Some users in SBS cisco hardware bug (Field Notice: FN - 26096)
Pharos Pay-for-Print Aug 3 2015 - 12:00 Users printing using Pharos Pay-for-Print This is a planned upgrade to the latest version of Pharos Pay-for-Print.
Other Aug 3 2015 - 08:00 Some campus employees An Account Center process from 8/1 was still running. We rebooted the database to clear out this running process. As of this time, those folks incorrectly listed as 'Recently Separated' are now listed as 'Staff'. We may still see a delay with getting the status propagated to systems - if this happens, the Help Desk can manually trigger an update to systems.
Campus Data Network Aug 1 2015 - 05:00 Campus Servers and users ability to reach those servers The campus is undergoing a core network refresh as part of the CSU CNI project.
CMS/Peoplesoft Jul 29 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window, the following item will be installed: External Ed data insert fix modification (HUM_AD413).
Campus Web Sites Jul 23 2015 - 03:00 Anyone who uses the Begin Your Research Library Tutorial on the Library's Website During the planned outage window, a link to the pre and post-test content will be added to the Begin Your Research Library Tutorial main page.
Other Jul 23 2015 - 11:09 Anyone accessing DARS via the uachieve web service A database problem earlier this morning broke some web services. A restart of the web service was needed to clear up broken connections to the database. Restarting the service took less than a minute.
Other Jul 23 2015 - 07:45 Users of DARS, Nolij, APEX apps, and Account Settings Database failure.
CMS/Peoplesoft Jul 22 2015 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 17.01.
Other Jul 21 2015 - 12:30 ** Service is once again available. ** Everyone using DARS, Nolij, APEX apps, and Account Settings ** Service is once again available. ** database down. causing services to be down. database restarted and services are back up.
Other Jul 17 2015 - 15:30 ** Service is once again available. ** HSU community wishing to schedule rooms ** Service is once again available. **
Other Jul 19 2015 - 05:00 All Users Scheduled Monthly Maintenance.
Other Jul 19 2015 - 05:00 Campus Portal, Gmail & Google Apps, Moodle, and other Single Sign On services CAS Single Sign On upgrade cancelled for further testing. All services available.
Campus Phone System Jul 17 2015 - 13:00 Many campus phone users, all campus voicemail users Update #1: At this time, it appears that these problems are resolved. TNS is still monitoring the situation, to ensure the status. *** Unknown at this time. TNS is investigating. Check back for updates.
Campus Web Sites Jul 17 2015 - 14:30 Interlibrary Loan Users Planned migration to off-site hosting service.
Moodle Jul 19 2015 - 08:00 Moodle Users Moodle will be down from 8-12 Noon this Sunday, July 19th for maintenance and patching during our regular service window. Due to the amount of patching required it will most likely take the entire service window to complete. Please plan accordingly.
Other Jul 17 2015 - 14:00 HSU employees, students, and community members The HSU Library Illiad server migration occurs Monday, July 20, 2015.
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