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(ITS Staff only)
The information on this page shows the current status of all Humboldt State University central systems. You can also view the regular maintenance schedule, as well as specific upcoming maintenance events. All ITS systems changes follow the HSU Enterprise Change Control process.
System status information is also available by contacting the Help Desk at 707 826-HELP (4357), firstname.lastname@example.org.
If you would like to receive an email alert whenever a system status update is posted, you can join the Systat group:
1. Visit https://groups.google.com/a/humboldt.edu/group/systat
2. Click "Join this group" in the right-hand column
3. Set your email preferences and click "Join this group"
An information hotline for Humboldt State University campus is available at 707 826-INFO (4636). Call this number for information about campus emergencies, building closures, and other conditions that may affect the normal operation of the University.
|System||Status||Issue start||Estimated resolution time||Who is affected||Last Update|
|KBOX Ticketing System||Available||Jul 31 2012 - 17:30||Jul 31 2012 - 19:00||Anyone logging into help.humboldt.edu||Jul 31 2012 - 5:47pm|
|KBOX Ticketing System||Available||Nov 21 2013 - 13:15||Nov 21 2013 - 13:50||All KBox Users||Nov 21 2013 - 3:18pm|
|KBOX Ticketing System||Available||Dec 16 2014 - 14:04||Dec 17 2014 - 17:00||** Service restored from Fri. If you submitted a ticket since then and it hasn't been addressed, please feel free to resubmit just to be sure! ** KBOX Users||Dec 17 2014 - 9:53am|
|KBOX Ticketing System||Degraded Service||Mar 13 2015 - 22:00||Mar 20 2015 - 17:00||Campus community submitting technology help tickets and ITS support staff using KBOX||Mar 19 2015 - 11:19am|
|KBOX Ticketing System||Available||Mar 27 2015 - 08:54||Mar 27 2015 - 09:25||KBOX Users||Mar 27 2015 - 9:34am|
|KBOX Ticketing System||Available||Mar 31 2015 - 09:00||Mar 31 2015 - 12:05||Anyone attempting to use help.humboldt.edu, send emails to email@example.com, or respond to Help tickets||Mar 31 2015 - 12:06pm|
|KBOX Ticketing System||Degraded Service||Mar 30 2015 - 07:15||Mar 30 2015 - 14:30||Anyone attempting to use help.humboldt.edu, send emails to firstname.lastname@example.org, or respond to Help tickets||Mar 30 2015 - 2:13pm|
|KBOX Ticketing System||Degraded Service||Apr 1 2015 - 08:30||Apr 1 2015 - 12:00||Anyone trying to create a ticket||Apr 1 2015 - 9:49am|
|KBOX Ticketing System||Available||Apr 10 2015 - 17:30||Apr 10 2015 - 18:15||Anyone trying to access the KBOX ticketing system||Apr 10 2015 - 5:45pm|
|KBOX Ticketing System||Available||Apr 14 2015 - 16:45||Apr 14 2015 - 19:00||Anyone trying to access the KBOX ticketing system||Apr 14 2015 - 7:26pm|