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Phone troubles

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Campus Phone System
Degraded Service
Issue start: 
Mar 4 2013 - 07:00
Estimated resolution time: 
Mar 4 2013 - 07:30
Who is affected: 
Random users on north side of campus and/or users making long distance calls
Affected in what way: 
Congestion or busy signal
What happened: 
Equipment restarted. Problem being investigated. Need to replace hardware to resolve.