ITS recently completed a major overhaul of the entire HSU telecommunications and networking infrastructure, both on and off campus. More than 2000 phone lines were migrated and over 400 phones upgraded by a five-person team over the past two years - and barely anyone even noticed!

The University expects to see three significant areas of benefit from this project:

• The new equipment will enable us to establish our own Voice over IP (VoIP), or internet, telephony system in the future, which will give us a lot more flexibility to support mobile users, as well as reducing maintenance and calling costs
• Our first VoIP service is already in place at the Telonicher Lab
• The nature of the upgrade means that we will see much lower energy usage, in support of the University's strategic plan

If you have any questions about the University's telecommunications and network systems, call the Telecommunications & Network Services information line at x5000.