The ResNet Help Desk is located in the Jolly Giant Commons (the "J") on the 1st floor. ResNet staff provide free phone and walk-in support to all residents with computer networking questions or problems. The ResNet Help Desk is staffed during the Fall and Spring semesters.
Phone: (707) 826-5532
The ResNet Help Desk provides two options of free service to residents:
Residents who need help with connecting to ResNet can bring their computers to the ResNet Help Desk, where on-duty staff can provide the necessary software configuration and help.
Residents who need help with connecting to ResNet can set up their own systems (and are encouraged to do so) by following the installation instructions. If you run into trouble attempting the installation on your own, no need to worry. The ResNet Help Desk provides phone support and is only a phone call away.