The site owner is the staff or faculty member who has overall responsibility for the site; it is generally someone who doesn't change positions frequently, like a departmental Administrative Support Coordinator (ASC) or Administrative Support Assistant (ASA), rather than a department chair. Students are not permitted to own a site on the Central Web server.
Site developers are the people who actually make changes to the site. This may be the person who designed your site, or the person who updates content, uploads files, etc - which may include students owners pay to make updates - or anybody else who logs into your site to make changes. Developers are sometimes also site owners.
The most common reason for this is that the developer either hasn't completed his or her training or hasn't registered. You can invite a specific developer who's not in the system by clicking the "Invite" button on the screen that shows the current site developers. Just enter the person's name and email address, and an email will be sent with instructions on how to become a developer.
You must be an assigned developer for the site to be able to upload files, If you need to change your status to be able to upload files, please review the instructions for becoming a developer. You should also be using your HSU User Name and Password to log on to your site, If neither of these is causing the problem, please contact the Technology Help Desk at (707) 826-4357. (HELP).