Frequently Asked Questions

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If you suspect that an HSU-owned computer you're using has become infected with a virus or malware, please stop using the system immediately and contact the Technology Help Desk at (707) 826-HELP (4357). If you are connected to the HSU network using a personally owned computer that you suspect has become infected, disconnect from the network immediately and contact a reputable computer repair facility for assistance; the Technology Help Desk can refer you to a local resource. Note that the HSU Technology Help Desk is not permitted to work on personally owned devices.