Get Help

Online: Request Help
Phone: (707) 826-4357 • Hours
Walk-In: Library 101 • Hours
Reset HSU Password
System Status

How can I access my HSU account if I lose my password?

Printer-friendly version

That's where those security questions you provided when you activated your account come in handy. HSU offers a simple way to reset your password if you lose or forget it, but you will need to provide the answers to your security questions so that we know we're providing access to your account to the real you, not someone who's posing as you.

If you have stored yourcellphone number in your HSU PeopleSoft record, you can also opt to have a one-time PIN to your cellphone, which will enable you to reset your password without answering the security questions.