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What's the best way to submit a problem to the Technology Help Desk?

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There are many ways to get in touch with the Technology Help Desk - phone, email, web, or in-person. The most efficient way to request assistance is to create a trouble ticket online at the Technology Help Desk website, even if you need help fast. Creating a ticket ensures your problem is addressed with the appropriate level of urgency and by people with the appropriate knowledge to resolve the problem quickly.