Get Help

Online: Request Help
Phone: (707) 826-4357 • Hours
Walk-In: Library 101 • Hours
Reset HSU Password
System Status

Why can't I use caller ID to get back to the person I was just talking to at HSU?

Printer-friendly version

When someone places an outgoing call from the University on a campus phone, the number that broadcasts through the phone system is the HSU switchboard number, not the direct-dial number. If you need to reconnect with someone who called you from campus, you will need to call the switchboard at (707) 826-3011 and ask to speak to that person by name, or you can look them up in the Online Directory to get their direct number. If the caller does not leave a message, the operator will be unable to trace the call, but may be able to direct you to a likely department on campus.