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What should I do if my computer isn't working?

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Check to confirm your computer is plugged into the wall socket and turned on, then reboot the machine. If this doesn't work, contact the Technology Help Desk at (707) 826-HELP (4357). You may be asked the jack number your computer is plugged into, your computer's operating system, MAC (Media Access Controller) address and physical location - if you don't know how to locate this information, call Telecommunications and Network Services at (707) 826-5000 for assistance.