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System Status

Complete Internet outage possible overnight - HSU may be unreachable

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Estimated resolution time: 
02-28-14
Who is affected: 
All campus community both on and off campus
Workaround: 
If you are on campus, you should be able to gain access to most services, including Moodle and parts of the HSU portal. However no off campus sites may be reachable if both links are offline. It is possible that our primary connection will be restored to full service before midnight tonight thereby avoiding this outage entirely.
Status: 
Available
What happened: 
This afternoon, our primary Internet Connection went offline unexpectedly due to optical transport failure. CENIC & AT&T are working to restore service ASAP, however our secondary Internet Connection is scheduled for maintenance tonight as a result of the State Bay Bridge Project. This series of events may leave HSU effectively unreachable from the Internet. The AT&T maintenance schedule can not be modified, unfortunately.
Issue start: 
02-27-14
Affected in what way: 
Connections to and from **ALL** campus systems and services, including critical instructional systems - such as Moodle and the HSU portal - may become unreachable sometime between 11:59pm tonight and 6am tomorrow (Friday) morning. We have asked our Internet Provider, CENIC to try to make it as close to 3am as possible, when the network is most idle. ***UPDATE*** Secondary link was down for <2 min. It was restored at 3:03 am. Our primary link still remains down.