ITS offers and supports standard configurations and models for new computer device purchases, which meet the majority of computing needs for faculty and staff in offices, labs, and classrooms. Ideally, new computer purchases should be one of these configurations or models below. If these configurations do not meet your computing requirements, adjustments can be made for legitimate business purposes including but not limited to grant and research use. ITS can provide a quote that includes ITS approval to place the order in CSUBuy with a Procard in the vendor’s punchout listed under Information Technology  (e.g. Dell, CDWG, B&H) or using the purchase requisition process in PeopleSoft CFS (e.g. Granite) to generate a formal purchase order. If a technology-related item is not on the pre-approved list or to request a new computer, laptop, tablet, printer or multi-function device (Lanier/Ricoh MFD) quote, please click the following link and select the topic "Technology Purchase and Quotes": Request a quote and ITS approval for a computer device, printer or MFD purchase.

Warranty

Dell laptops and desktops include a 5-year warranty with onsite, next-business-day coverage. Accidental damage protection is required for Dell laptops and is bundled with Dell’s Pro-Support+ coverage.  Apple devices include standard 4-year AppleCare+ warranty, which includes accidental damage protection for unlimited incidences.  All Apple devices include device enrollment (DEP), which allows ITS to manage your Apple device. All other devices including printers would be covered by their standard manufacturer’s (HP, Lanier/Ricoh etc.) warranty.

Sustainability

ITS recommends hardware systems at Cal Poly Humboldt meet the EPEAT Gold rating, whenever possible. For more information, please visit the Electronic Product Environmental Assessment Tool (EPEAT) website.  ITS can help assess products that meet this goal, and can help recommend a product that is not available with a Gold rating.

In an effort to be sustainable, used items, which still meet campus standards and are under a current warranty, are occasionally available from ITS. If you think a used item might meet your needs, please note that in your request for quote Help Desk ticket. Cascading, trickle-down, or repurposing of current hardware is highly discouraged and not recommended. Our approach is to refresh or replace computer devices over 5.5 years old and/or out of warranty. 

Time to Receive Purchases

Apple and Dell purchases typically take two to four weeks to arrive on campus. A number of factors impact the time of arrival (CPU or memory shortages, pre-built vs custom-built configurations, general availability of the market, global supply chain issues, weather events, etc.). An estimate of delivery date is available upon request.

Dell, Apple, and Printer Details 

If the standard models below do not meet your needs, other Dell OptiPlex, Latitude, Precision, Alienware and Apple device quotes are available upon request.  Most of the standard and performance systems have options for larger storage, memory, discrete graphic cards (GPU), and other hardware specifications available upon request.