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  1. Change Hypervisor for Virtual Machines in confidential zones

    ... the status with the Virtual Machine Users, and/or ITC , and have them test functionality j) Clean-up (i.e. remove the Source ...

    ITS Change Procedure - ah270 - Feb 21 2013 - 08:26

  2. Will HSU be supporting other Google Apps in future?

    ... we should add a particular application, please tell your ITC or submit a request to the Technology Help Desk to start the ball ...

    FAQ - Anonymous - Feb 18 2013 - 15:53

  3. Can I talk to someone about my IT problem before I make a formal request for assistance?

    Yes, by all means talk with your ITC or a member of the Technology Help Desk staff. They will help you to ...

    FAQ - Anonymous - Feb 14 2013 - 14:24

  4. Security :: Encryption

    ... encrypt any University data without consulting with your ITC , the Technology Help Desk , or the Information Security Office first. ...

    FAQ - Anonymous - Feb 11 2013 - 16:41

  5. Move Virtual Machines between cluster and Esxi or back (nonL1 data)

    ... the status with the Virtual Machine Users, and/or ITC , and have them test functionality j) Clean-up (i.e. remove the Source ...

    ITS Change Procedure - jc115 - Feb 8 2013 - 11:18

  6. My consultant will need to use our department's specialist lab. How do I organize this?

    ... your consultant, give the information to your departmental ITC or to the Technology Help Desk . They will ensure that your consultant ...

    FAQ - Anonymous - Jan 16 2013 - 14:34

  7. I'm getting a "trusted site" error - what do I do now?

    ... can get complicated, so your best bet is to contact your ITC (staff and faculty) or submit a Technology Help Desk ticket. ...

    FAQ - Anonymous - Jan 16 2013 - 14:23

  8. What about backups?

    ... to make the the restore works correctly. Check with your ITC or the Technology Help Desk if you need help with this. Learn more ...

    FAQ - Anonymous - Jan 16 2013 - 14:22

  9. What should I do if my office computer is not connecting to the network?

    ... your computer's and physical location Ask your ITC or call the Technology Help Desk if you're unsure how to find this ...

    FAQ - Anonymous - Jan 11 2013 - 16:00

  10. Anti-Virus False Positive

    ... Workaround:  Contact the Helpdesk or your ITC. Status:  Degraded Service What happened:  ... If you are still receiving virus notifications contact your ITC to get an updated Sophos client. For some users Sophos could have ...

    System Status - dwc1 - Sep 20 2012 - 11:48

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