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  1. Data Server Systems Unavailable

    ... problems with any VMH Data Center System, please open a KBox ticket, or contact the ITS Help Desk. ...

    System Status - ah270 - Feb 20 2015 - 15:40

  2. Class Climate

    ... Local Account Request Process:  KBox Account Entitlements (Who gets an account):  Richard ...

    Profile: Service - Anonymous - Dec 19 2014 - 14:04

  3. KBOX Ticketing System

    ... addressed, please feel free to resubmit just to be sure! ** KBOX Users Workaround:  ** Service restored from Fri. If you ... We are continuing to investigate **Update 7:45 PM** KBOX has been restored to a functioning backup Issue start:  ...

    System Status - dwc1 - Dec 17 2014 - 08:53

  4. KBOX Emergency Maintenance

    ... 11-21-13 Who is affected:  All KBox Users Workaround:  None Status:  Available ... 11-21-13 Affected in what way:  KBox is slow/unresponsive, and will be rebooted. The Virtual KBox appliance ...

    System Status - ah270 - Nov 21 2013 - 14:18

  5. Data Warehouse Leadership Team :: Meeting Notes and Handouts, September 6, 2013

    ... Bethany Rizzardi and Dale Sanford will configure KBOX to create a new ticket for each data request. A third Subgroup ...

    Page - bjt7001 - Sep 19 2013 - 13:56

  6. What information can I enter into KBOX?

    Any and all information you can provide about your problem can be entered into the helpdesk at help.humboldt.edu . It is particularly helpful for the support technician to know: ...

    FAQ - Anonymous - Jan 23 2013 - 15:48

  7. Can I check on the status of my issue in KBOX?

    Yes - when you log into the helpdesk at help.humboldt.edu , you'll see any currently-active tickets associated with your HSU User Name listed on screen. Double-click on any individual ticket to see the status of that ticket.

    FAQ - Anonymous - Jan 23 2013 - 15:46

  8. Wireless & Wired network outage

    ... If it still has troubles contact the Help Desk to create KBOX Ticket. Issue start:  11-01-12 Affected in ...

    System Status - ll7001 - Nov 1 2012 - 10:21

  9. KBOX - Login Changes

    Estimated resolution time:  07-31-12 Who is affected:  Anyone logging into help.humboldt.edu Workaround:  Wait a few minutes and try again. Status:  Available What happened:  We are...

    System Status - blg10 - Jul 31 2012 - 17:47

  10. What information do you need to diagnose my computer problem?

    ... to provide this information in the Technology Help Desk KBOX trouble ticket system. ...

    FAQ - Anonymous - Jul 25 2012 - 13:52

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