Up-to-date virus protection is a prerequisite for connecting to any HSU wired or wireless network, so ITS maintains a list of approved antivirus programs. HSU-owned Windows computers are protected with Microsoft's System Endpoint Protection and are automatically updated and monitored. The Technology Help Desk can advise about antivirus installations on personally owned systems but cannot do the installation for you.
Good antivirus software provides protection against the majority of today's cyberthreats, including those that wrap themselves in a cloak of pseudo-legitimacy, appearing as a message or request for information from an official source such as your bank, eBay, or even the HSU support team.
If you receive a message asking for confidential information such as your social security number, HSU or online banking passwords, or with an attachment you didn't request, contact the sender by phone to check the legitimacy of the request. Do not click on any links or open any attachments without checking first. HSU will NEVER ask for your password by email.
Consult the documentation provided by the developer of your selected antivirus software for any specific requirements. Note that running two antivirus programs does not make you twice as safe; instead, it is likely to cause more problems, as different software works in different ways.
Because certain types of files are commonly used to transmit malware, those types of files may not be sent over the HSU email system as an attachment to a message. Follow these instructions to transfer files safely. Emails with unsafe attachment types will be blocked and the sender will see an error message.
Follow the usage recommendations provided by the developer of your preferred software. HSU keeps all HSU-owned computers up to date centrally; you should always keep the antivirus protection on your personaol computer up-to-date by ensuring that the software is configured to download and install updates automatically.
Never disable your antivirus, particularly when you're online and/or working with USB drives.