Closed Captioning


HSU's accessibility policies require that all audio-visual materials used for instructional or other official University use must include closed captioning. These policies are part of a larger CSU effort, the Accessible Technology Initiative (ATI), which is intended to ensure that any technology used on campus is accessible to all students, faculty, staff and the general public regardless of disability.

This commitment reflects a goal to provide the most effective learning environment for all students, not just to ensure compliance with various federal and state laws. As such, all instructional and training materials must be deliverable to students with disabilities in a way that is:

  • comparable in quality to those received by students without disabilities
  • comparable in timeliness of delivery and availability
  • provided in a manner and medium appropriate to the significance of the message and the abilities of the person receiving the materials

You can add the closed captioning yourself, or Technology Equipment Checkout can arrange for closed captioning services through an outside vendor, Automatic Synch Technologies (AST). A sliding-scale fee applies, depending on the length and format of the video and whether a transcript is provided.

Who's it for?

System Configuration

If you are interested in adding your own closed-captioning, most common multimedia platforms - Windows Media Player, RealPlayer, QuickTime, Flash, YouTube - incorporate the ability to create and display at least rudimentary closed captions. For more extensive captioning development, try a dedicated closed-captioning tool such as Media Access Generator (MAGpie).

Additional Information

Automatic Synch Technologies charges the following fees to create captioned videos:

Video length (minutes) If you provide a transcript If you don't provide a transcript
30 $18.25 $58.60
60 $36.50 $117.20
90 $54.75 $175.80

Note that tapes and DVDs attract an additional fee of $54 each; transcripts are not accepted with these media.

Further closed-captioning resources may be found at the National Center for Accessible Media's Accessibility Tools & Guidelines

Check out closed captioning for Blackboard Collaborate web conferencing

Accessing This Service

If you want to have Technology Equipment Checkout handle your closed-captioning requirements, you'll need to complete the Service Request Form, have it signed off by someone with budget authority, and return it to Technology Equipment Checkout in Gist Hall 205.

To do the captioning yourself, follow the instructions in your software documentation or help file to access the closed-captioning capabilities. Refer to the links in Using This Service below for additional resources.

Using This Service

If you're using Technology Equipment Checkout Services, you'll need to provide the following:

  • A digital media file, tape or DVD
  • A transcript if available
  • A copyright release if the video was produced by an off-campus company or individual
Digital files can take as little as 30 minutes to be processed if accompanied by a transcript; tapes and DVDs can take as long as three weeks, so plan accordingly.

If you're doing the work yourself, you'll find useful guidelines at the links below:

Frequently Asked Questions

Technology Equipment Checkout is located in Gist Hall, room 205. Phone (707) 826-3169.

The Accessible Technology Initiative group is located in Little Apartments and may be contacted at (707) 826-4678


All laws and policies relating to closed captioning and other accessibility requirements can be found on the Accessible Technology Initiative website.

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